LKPone

A South African living in England and eternally pining for my beautiful Cape Town. I try to live by my motto, 'You can do anything, you just have to learn how'

[LKPone @LKPone]

@TK_HelpDesk Thanks, they did. But you haven't answered the question. 🙂 And if it wasn’t TA, is TA intending to make contact to help support me with my query on a flight that TA has changed after I've booked it?

[LKPone @LKPone]

@TurkishAirlines, please can you confirm whether or not this is associated with you? This account sent me an email in anapparent attempt to resolve my booking issue, but is now suspended.

[LKPone @LKPone]

@bookingcom They will just tell me that they can't do anything. This is not my first rodeo, in case that's not clear from my screenshots obviously showing that they refuse to help. I work for a living, I don't have time to spend hours on the phone. Just fix this. PLEASE. @TurkishAirlines

[LKPone @LKPone]

@bookingcom @TurkishAirlines @bookingcomPA The saga continues. I'll let the screenshots tell this ridiculous story. 🙄 Which of you will sort this out? I honestly don't care, I just need it sorted. Where do you suggest I go from here? @ATOLprotected perhaps? 🤔

[LKPone @LKPone]

@TK_HelpDesk @bookingcom @TurkishAirlines Both of you are shifting the problem to the other company, saying you can't help. PLEASE! Can you just agree which of you will sort this out for me and stop pushing me from pillar to post??

[LKPone @LKPone]

Hey @TurkishAirlines, since booking our tkts, we've been bumped twice, so now only have 1 hr transfer time in IST. Your agents refuse to change us to an earlier flight. Please can someone help?? The earlier flights ARE available, so can't be too much of an effort, surely. Thks.

[LKPone @LKPone]

@TK_HelpDesk Once again, I have been shifted off to the agent, who has said they can't help me. @TurkishAirlines, what do you suggest? I literally cannot get anyone who is willing to actually help, I keep being told to go back and forth, each telling me that the other will help me. 😡😡😡

[LKPone @LKPone]

2/2 I love @VirginAtlantic, have been flying with them for years and will continue to fly them, but to let a loyal customer down under these circumstances, particularly after giving assurances that it would be refunded, is disappointing. @richardbranson, I've had to admit defeat.

[LKPone @LKPone]

1/2 I'm so disappointed in @VirginAtlantic for not honouring their assurance of a refund for the uplift in fees for an emergency change of flight due to a family bereavement (my beloved mum passing away in South Africa whilst I'm in the UK). It's been 9 months and no response.

[LKPone @LKPone]

@SnapfishUK @SGtawa I can't. It doesn't come up with an option to.

[LKPone @LKPone]

Hey @SnapfishUK, how about having customer service options that ACTIALLY work? What use is a live chat function that disappears from your screen mid-chat every 2 minutes? Pathetic. 🙄 I'll put the transaction into dispute with my bank to get my refund.

[LKPone @LKPone]

@SnapfishUK @SGtawa Cache/cookies/different browser - nope, my phone is not the issue.
Reach out via phone - did that, on hold for ages, so gave up. Why don't you just resolve the issue by offering to call me, rather than putting the onus on me, given the fact I've already tried all these avenues?

[LKPone @LKPone]

@PerezHilton You've deleted your ridiculous comparison of Kate and Meghan's different reactions to their mourning, but you were bullied in a former life, right? Did you not learn anything from it? Just STOP. It's racist, it's relentless and it's disgusting. Just stop. Be better.

[LKPone @LKPone]

2/2 @SkyHelpTeam @discoveryplus We only have 1 email address each. Neither of them are accepted. Countless threads on google with pretty similar problems. Can you just make it easy please? I'm not spending hours on the phone, so please explain it to me like I'm 3.

[LKPone @LKPone]

1/2 Hey @SkyHelpTeam @discoveryplus, none of the troubleshooting guides work to activate, register or sign into the Discovery+ app. We do not have a voice activated remote. Passwords that meet your criteria aren't accepted. We're told to sign up with a different email address.

[LKPone @LKPone]

@JaneyGodley @inkyy21_annie Oh dear....

[Nadine Batchelor-Hunt @nadinebh_]

I’ve never seen this before and it makes the hounding of them by the British tabloids even more grotesque

[LKPone @LKPone]

@beeenie_26 @JillMansell And South Africa. I use it in everything, even though I now live in England. Thankfully it's readily available. 😄

[LKPone @LKPone]

Hi @FNBSA, anyone manning the DMs today? I am in need of some very urgent assistance please. It's becoming exhausting having to go through this every single month. 😢 #firstnationalbanksouthafrica #fnb #privatebanking #nocustomerservice

[LKPone @LKPone]

@JillMansell @DisneyPlus Noooooooo! I love your books Jill. Watching that show will deplete your brain cells and you won't be able to write anymore, which will be an utter disaster! 😭 Much like that show, I imagine (I'm speculating as I've never seen it. Just coming across a photo of them makes me gag).