Sadly, some staff are reporting an increase in racial abuse and hostility from a small minority of our patients. We're taking action to help make sure they are safe in the line of duty 🔽
1/2
40 weeks imprisonment for the guy who did this to my partner whilst she was on duty last week in Paignton. Broke her nose.
Watching our youngest boys’ eyes fill with tears as we explained what happened was heartbreaking 💔
Today, you took a DD payment for the handset/airtime plan I don't have. I want to end this and move on. I have asked to cancel. I have asked for a PAC and all I get told is to wait for DHL to return the phone they don't have?
@O2 another week has passed. The DHL investigation is still apparently ongoing (8 working days since raising...). I still don't have the handset or sim for the contract dated 10th June. You ported my number over from @EE over a week ago despite this.
@O2 I am appalled by your customer service. 2 and a half hours on the phone, passed around 6 people across multiple teams. Disconnect frequently. Nobody has been able to resolve my issue. I have been in contract for 9 days and I still have not received a phone or sim.
@O2 I am appalled by your customer service. 2 and a half hours on the phone, passed around 6 people across multiple teams. Disconnect frequently. Nobody has been able to resolve my issue. I have been in contract for 9 days and I still have not received a phone or sim.