London North Eastern Railway

Freedom All The Way.

[London North Eastern Railway @LNER]

@JGMacColl Hi there, if you're delayed on another train and will miss your connection, your LNER ticket will be valid for travel on the next LNER service. If you just need to change it, you can do so here: https://t.co/4ZapLSkexV and pay a £10 admin fee plus any difference in price.

[London North Eastern Railway @LNER]

@TimTowlerj0bu If you’ve missed your connecting service, Tim, there’s no need to worry. Your ticket will still be valid for the next available service operated by the same company, so you won’t need to buy a new ticket.

[London North Eastern Railway @LNER]

@Josephburne Thank you. I will pass this on for you.

[London North Eastern Railway @LNER]

@Nathanro18 Claims can take up to 10 working days for you to receive a response. If it has passed this time please contact our Customer Service Team on 03457 225 333 between 08:00-22:00 or via Live Chat on our website between 09:00-17:00 and they'll be able to look into it further.

[London North Eastern Railway @LNER]

@gordonbennet230 @thetrainline Thank you for your kind words, Mike. I will pass this on for you.

[London North Eastern Railway @LNER]

@rose_appleby The service is planned to run. Due to the service being fully booked, the decision was made to remove tickets from sale.

[London North Eastern Railway @LNER]

@dore_tim Please get in touch with our Customer Solutions team directly, with your booking/ case reference, on 03457 225 333 (0800-2200) or by using the live web chat on the LNER website (0900-1700). A member of the team will be able to look into this for you.

[London North Eastern Railway @LNER]

@Adam198419 @richieveitch Your ticket will be valid on the 17.40. Seat reservations can be made here https://t.co/yYz4nTSTtn

[London North Eastern Railway @LNER]

@rose_appleby I’ve just confirmed with our control team that tickets for this service are currently unavailable and have been removed from sale. Sorry for any confusion caused earlier, but unfortunately you won’t be able to purchase tickets for this service at this time. My apologies, Rose.

[London North Eastern Railway @LNER]

@Adam198419 @richieveitch Your ticket is also valid on alternative LNER, Northern, TransPennine Express, Great Northern or Thameslink services, up to 2 hours before or after your cancelled service, whichever is most appropriate to help you to complete your journey. 2/2

[London North Eastern Railway @LNER]

@LongWordMonthly If you go to your account, select the journey you wish to cancel, then follow the step by step instructions.

[London North Eastern Railway @LNER]

@lesetoilesx Hi Rebecca, we're sorry for the inconvenience caused. If you speak to the Train Manager, they will be able to assist.

[London North Eastern Railway @LNER]

@DamaniIrfan Hi Irfan, I'm sorry to hear about this. Please could you DM us the details of your journey and we'll be happy to look into this for you.

[London North Eastern Railway @LNER]

@codeminus1 Hi Steve, the First Class coaches for this service will be coach D, E, K and M.

[London North Eastern Railway @LNER]

@Captain_Deltic @DavidHorne Get ready Roger!

[London North Eastern Railway @LNER]

@Jcsimpson_X Hi there. We haven't been able to hold it any longer, sorry. Speak with the Train Manager on your service and they will organise taxis for your onward travel.