@LQcontactus Hi, my family and I have had no hot water to our bathroom for the past 3 months. We’ve raised the repair, had a Person pop by and tell us that we need a combi boiler. We’ve not heard back from L&Q since. Not happy with the way it’s been dealt with so far...
Hi @LQHomesMatter I waited in all day for you to carry out repair. Then I waited for you to return my call with an update. Still waiting for both! Where can I invoice you for my time? Repair job now going on 6 months. Total disregard for your tenant's time.
@kirstangoodman@DailyMirror@DailyMailUK Did L&Q sort out your hot water?? L&Q installed a temporary plant room for a block of flats in Lewisham. It's a joke!!
If you want help. Please let me know.
@LQcontactus@LQwatch 'creating places where people want to live' not today or for the next week for me as I have no hot water yet again and have to wait a week for a part! #changeyourslogan
Extremely negligent landlord duties by @LQHomesMatter@LQcontactus. Faulty boiler first reported on Saturday 13th Jan, still not fixed. No heating or hot water for 16 days & counting, in winter! Calling customer support daily...no solution yet. Any thoughts @CitizensAdvice?
@LizzetteRobleto@LQHomesMatter Hi Lizzette- collecting info on service charge increases from L&Q for a piece, do you mind having a quick chat? I'll DM you
@LQcontactus We have been in contact with the service charge team for the last three years and we still have problems with the bills and the charges. This is not only affecting residents but it is definitely affecting the profile and reputation of L&Q.