Latte538

[Latte538 @LSchepers538]

@bandq_help @BandQ Already did and NO REPLY. It’s been 2 months now since raising the case. I need a solution NOW

[Latte538 @LSchepers538]

What on earth is going on @BandQ @bandq_help ?! Still no call back as promised every single day since 22 March. I want my money back for the faulty item you supplied! Worst customer service ever #amateurs #worstcustomerservice

[Latte538 @LSchepers538]

@YasminFogarty1 @bandq_help Any luck?! Still heard nothing from these amateurs…. Despite all the promises to call me back and refund me #shittyservice #worstcustomerservice #stayaway

[Latte538 @LSchepers538]

@BandQ @bandq_help - has won the award for the worst ever customer service. I've been in touch since 22 March, and been promised numerous of call backs to solve my case. Guess what? No calls back. Avoid this company like the plague.

#worstcustomerservice #BandQ #badcompany

[Latte538 @LSchepers538]

@bandq_help Another day, and still nothing. When am I going to get a solution???? #worstcustomerservice #BandQ #badcompany #poorcustomerservice

[Latte538 @LSchepers538]

@bandq_help Still no reply or call from your manager as has been promised so many times. This is not good enough. Waiting for nearly a month now to solve my case and a load of false promises.......

[Latte538 @LSchepers538]

@bandq_help Just to be transparent to everyone in the same position. Once again I’ve been told a manager would get in touch today - which did not happen. Again I’ve been told it’s with someone on the case team. Tell me why this takes 3 weeks? I need a replacement…. This is an absolute joke.

[Latte538 @LSchepers538]

@YasminFogarty1 @bandq_help I have been told, for the 100th time, that it’s with their case team. How do they think it’s ok to keep pulling this card for 3 weeks?

[Latte538 @LSchepers538]

@LeShuttle Ok thank you!

[Latte538 @LSchepers538]

@LeShuttle we will arrive an hour early, is there any chance we can be put on an earlier train?

[Latte538 @LSchepers538]

@LeShuttle Calais to Folkestone :-)

[Latte538 @LSchepers538]

@jlandpcustserv Thanks for your reply. I'll send you a DM with the details.

[Latte538 @LSchepers538]

What an absolute joke. Bought a, what I think was going to be, nice present for my best friend's baby. Just got this delivered as part of a very big order. This is NOT done @jlandpcustserv. I hope you'll come back with a good solution or I will return my whole order!!!!

[Latte538 @LSchepers538]

@adidasEUhelp I ordered something on Wednesday but entered the wrong email address. I've got all the details, please help me.

[Latte538 @LSchepers538]

Will I finally get your attention now? Big brand but worst customer service.... @adidasUK I ordered something and added the wrong email address. Please DM me for details. I phoned a 100 times and have been on the phone for at least 40 mins....

[Latte538 @LSchepers538]

@JackWills_Help Hi there sorry for my late reply! My order number is ODW1542911. Please let me know if you need more info x

[Latte538 @LSchepers538]

@onecom hi there, sorry I'm not very techy - I get this message when I go to my website ERR_NAME_RESOLUTION_FAILED - could you please help?

[Latte538 @LSchepers538]

@LeShuttle it looks like we will arrive 5 minutes after the check in (15:20) closes