Lucy Stead

[Lucy Stead @LUCYST34D]

Went on one of my first outings as a nervous new mum to a small baby and the @IcelandFoods checkout person had to make a comment about me “starving” my baby. Totally unacceptable service at your Hemsworth store.

[Lucy Stead @LUCYST34D]

@AskNationwide There’s a typo on our borrow more application (applicant 1 DOB). We’ve tried calling twice to get this corrected and have been given conflicting information - the second agent told us we’d have to submit a whole new application!? Please help!

[Lucy Stead @LUCYST34D]

Hey @AskNationwide 👋 We’re applying to borrow more & I need to submit 1 payslip. I entered my new salary (post pay rise) in the app last night as this is now in effect from 01/08 but obviously this won’t be reflected in my latest payslip from last month. Can I still submit it?

[Lucy Stead @LUCYST34D]

@bandq_help Lost our last b&q receipt & voucher and found it hiding behind all of our tools! Missed out on the discount by 5 days (expired 24/07) 😭😭 B&Q Gods can you help us please!? We’re mid renovation 🙏 🔨

[Lucy Stead @LUCYST34D]

@SY_Supertram Absolute shambles. Please update your drivers and conductors because they are giving us the wrong advice!

[Lucy Stead @LUCYST34D]

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[Lucy Stead @LUCYST34D]

@SY_Supertram Please can you provide an update before early morning commutes tomorrow. Thank you 🙏

[Lucy Stead @LUCYST34D]

@SimplyBeUK Hi. I am trying to use the members perk discount code but it telling me my basket doesn’t qualify. I don’t have any non-qualifying items. Please help. :(

[Lucy Stead @LUCYST34D]

@rkidcharles I was at this hotel in April the food was fine you have picked your dinner off the kids menu

[Lucy Stead @LUCYST34D]

@santanderukhelp The banking app has recently updated & seems to have removed pending transactions from visibility. There is a large discrepancy I cannot account for between my balance and balance incl pending. Will this feature return/can I be given a list of my pending transac?

[Lucy Stead @LUCYST34D]

@NoContextBrits @JoshRaven10

[Lucy Stead @LUCYST34D]

@VirtualAstro Sheffield! Can’t get over this!

[Lucy Stead @LUCYST34D]

@OctopusEnergy Hi 🐙 We had our meters updated by you this week and we wondered when our credit would reappear on our gas & electricity account. Many thanks.

[Lucy Stead @LUCYST34D]

@SouthYorksMCA We need more info. There’s mention of a new app but it hasn’t been named yet - the last day we can use the stagecoach app is tomorrow! Any updates please?

[Lucy Stead @LUCYST34D]

@santanderukhelp Hi. I’m trying to make a payment from my debit card (Santander) to my credit card provider. Tried 3 times and verified through the app and OTP and it’s being declined. Please can you help with this?

[Lucy Stead @LUCYST34D]

@CrossCountryUK Thank you for your help. Really appreciate it.

[Lucy Stead @LUCYST34D]

@CrossCountryUK Hello. DAR-SHF 09:52 is cancelled tomorrow. Am I able to use my ticket on the next direct service which is the DAR-SHF 10:21? Many thanks

[Lucy Stead @LUCYST34D]

@CrossCountryUK Oh dear my mistake! I meant SHF-DAR. Apologies.

[Lucy Stead @LUCYST34D]

@CrossCountryUK Sorry please could you clarify that this is meant to say 1021 not 1012? Many thanks for your help. ☺️

[Lucy Stead @LUCYST34D]

@VirtualAstro Sheffield!