@TicketmasterSE - I bought Taylor Swift tickets not realising that the event was 13 plus & that a lead booker rule would apply. I live in the UK & would like to be able to sell the tickets at face value as my girls are too young to attend. Will a name change be possible? Tx
@RoyalMail I posted presents from London to Scotland by special delivery on 13 Dec. 2 boxes haven’t arrived - 1 says it is in Edinburgh/the other hasn’t made it out of Croydon. I realised these wouldn’t be delivered on 14 or 15 Dec but should I consider these lost at this point?
@British_Airways - I’m trying to cancel some flights after you changed the flight time but it gives an error message. Trying not to be cynical as to whether you would rather I went for a voucher. I would like a refund however, please could you assist? Thanks
@CentralTaxisEd - Why bother taking advance airport bookings if you can’t find any drivers to do the job, leaving passengers stood outside in the freezing cold without even calling to tell them no one is on their way…. What a joke. Won’t be using you guys again I’m afraid.
@residentadvisor - Hello - I have three of my five tickets for Naked City in the resale queue and am trying to change the names on the other two. It won’t let me do that on the app as it says they are all in the resale queue. Could you help me please? Thanks
@sainsburys I keep getting the same message about options when trying to contact you about mouldy items in my online delivery. Pls can someone DM me tx
@Eurosport_UK Watching the men’s 3m springboard and the commentary about the youngest diver in the competition was incorrect: it isn’t Cedric Fofana but Osmar Olvera Ibarra from Mexico who just turned 17 in June 2004.
@British_Airways It looks like this lack of access is driven by a conscious decision by BA not to pay for access. I attach a photo of the letter I was shown in the lounge. Is there a reason for not advising customers of this restriction prior to travel and when will it be reinstated?
@British_Airways Disappointed as a silver club member and flying business to find that BA had cancelled the lounge access in Ibiza airport for all BA passengers with no indication of this having been given on booking....
@FreeNow_UK How do I claim back the cancellation fee for a trip to the airport where ETA of the driver to pick me up was 15mins late and he was driving in the wrong direction on the app? He didn’t answer the phone when I called (twice) so I had to cancel. Tx
@thameswater Hello. There’s no water this morning for the whole street on Honor Oak Rise, SE23. Pls can you get someone to look into it ASAP. Not the best start to Monday! Thanks
@marksandspencer - Hello - will you be getting more school uniform in stock this side of the summer. Lockdown seems to have resulted in growth spurts at our house!!
@thameswater - Reporting a burst main or big leak coming from under the pavement just outside Brenchley Gardens SE22/23 and running all down Forest Hill Road