@TLRailUK@_LukeBlake Hannah does it really matter what station 🤷♂️ you as a company have cancelled the only train running an hour leaving passengers to wait over an hour for the next one .. utter disgrace … @grantshapps sort this company out
@blonde_moment83@TLRailUK Good morning, I'm sorry for the delay this has added to your journey this morning. Unfortunately the Sutton to London train was involved in an incident late last night that required police involvement, and so wasn't able to run in service this morning. ^Stu
@SouthernRailUK@TLRailUK Hmmm reducing the services have panned out well. 07:55 from Sutton to London Bridge cancelled. Plus 07:22 to London Blackfriars from HCB cancelled. Late for work again.....
@PippaCrerar@REWearmouth Meanwhile I had limited or no train service from @SouthernRailUK and @Thameslink around that time. Nothing changes a year later and still reduced service from @SouthernRailUK. Can he apologise for their woeful attempt of running a train service as well and his lack of support
Bakerloo Line: Severe delays between Elephant & Castle and Queen's Park northbound only due to an earlier customer incident. Tickets are being accepted on Thameslink and Buses via any reasonable route. GOOD SERVICE on the rest of the line.
Bakerloo Line: Severe delays between Elephant & Castle and Baker Street while we deal with a customer incident. Tickets are being accepted on Thameslink and Buses via any reasonable route. GOOD SERVICE on the rest of the line.
@TLRailUK My journey take approx 10/20 mins longer since you've cut services. Are you going to reduce fares as you've reduced services? Is anyone actually going to answer this simple question that's affected most regular customers???
@emilyeclupton If you were unable to travel because of Thameslink's inability to provide the service you've paid for, NO refund fee should be charged. If they continue to fail to meet their obligations go to the Ombudsman: https://t.co/vA7Ps9ZoIa or use: https://t.co/5XCs6lkHt4