@TurkishAirlines My family of 6 was denied boarding @ IAH 8/1 due to staff error. Promised to book us on the next flight ASAP, but 3+ mos & so many phone calls, feedback forms, etc, & no relief. @TurkishAirlines, we’d be grateful for human attention. Cld you respond to our DM’s?
@TurkishAirlines My family of 6 was denied boarding @ IAH 8/1 due to staff error. Promised to book us on the next flight ASAP, but 3+ mos & so many phone calls, feedback forms, etc, & no relief. @TurkishAirlines, we’d be grateful for human attention to this situation. Cld you respond to my DM’s?
@TurkishAirlines New Year wish: All I want from Turkish is a human response & a refund. Sounding like a broken record here I realize, but my family of 6 was denied boarding @ IAH 8/1 due to staff error. Promised to book us on the next flight ASAP, but 3+ months & so many phone calls ltr…nothing.
@TurkishAirlines Wld love to get excited about this but my family of 6 was denied boarding @ IAH due to employee error. @TurkishAirlines staff said they’d book us on the next flight right away, but after 24hrs waiting @ the airport, 15+ calls, 4 feedback forms, & many DM’s, we are STILL waiting.
@TurkishAirlines I am still waiting for a response from @TurkishAirlines I have never found a company so inaccessible. When can I expect to hear back from someone?
@TurkishAirlines On August 1 my family of 6 was denied boarding @ IAH due to employee error. @TurkishAirlines staff said they’d book us on the next flight right away, but after 24hrs waiting @ the airport, 15+ calls, 4 feedback forms, & many DM’s, we are STILL waiting to hear from a human. Why?
@TK_HelpDesk Morning! The only emails I’ve received from Turkish are generic auto messages that don’t respond to the details of our case. I’ve just DM’d again and am looking for a personal response.
Thank you!
@TK_HelpDesk You mean this DM? “Hello, we are currently undergoing system maintenance and repairs. You will be able to contact our team with the Feedback Department within the next few hours once services are fully restored…” 😢 Still waiting for a response to my pdf or on the merits. 🙏🏽
Still calling @TurkishAirlines, STILL being diverted online, & STILL not receiving coherent human response. 🤖 Only asking 4 a refund. Contacting @bbb_us + @USDOT & more. @FlyersRights? I see @TurkishAirlines has a customer service F rating. Would love help or advice! 🙏🏽
Nightmare with @TurkishAirlines - on Aug 1 my family (2 adults, 4 children) checked in for inter’ntl flight departing @iah. 90 mins b4 boarding the staff member who took our bags said she didn’t know how to add our infant lap child to the itinerary, & was waiting on help.
We’ve flown with a 👶🏼 on @TurkishAirlines & paid the taxes/fees multiple times… we presented 💳 @ checkin, but were repeatedly told they couldn’t find a way to include our 👶🏼 +charge us.