Prashant Lakhotia

Just a separate handle I use to reach out to brands about service issues.

[Prashant Lakhotia @LakPrashant]

@flyspicejet unable to reach your customer support. Please assist as this mess has been created by you and we need immediate action on such delays. @DGCAIndia

[Prashant Lakhotia @LakPrashant]

@flyspicejet Delaying 6+hrs & communicating it just bfre actual flight tim is ridiculous. My parent is senior citizen & hd traveled fr flight wich ws 2 fly at 10.30pm sifted frm 6.50pm. now its 12.55am. @DGCAIndia We need hlp wid alterntive flight booking + compensation. plz help

[Prashant Lakhotia @LakPrashant]

@airindia DMed with PNR. Please assist.

[Prashant Lakhotia @LakPrashant]

@airindia Unable to reach via customer support number. Please confirm how to reach out? Concern: Flight has been rescheduled for my parents and we want to cancel the booking as rescheduled timing isn't suitable for us.
Fast resolution here would be appreciated.

[Prashant Lakhotia @LakPrashant]

@AmericanExpress Please refund the card renewal money as you have made changes in the milestone benefits & those aren't possible to reach for me.
Card renewal was done basis the old milestone based reward points & nt the new ones.
@jagograhakjago @htTweets

[Prashant Lakhotia @LakPrashant]

@makemytripcare It's been 3+ weeks and even after informing about the redund/compensation, there has been no refund processed. What kind of fraud are you folks doing @makemytrip @makemytripcare

@jagograhakjago @the_hindu @CMofKarnataka

[Prashant Lakhotia @LakPrashant]

@makemytripcare it's almost 4th time tht we are facing issues at the property. Wifi jst fr name sake, there aren't care takers whn it's mentioned 24/7 on d site, property manager asking fr deposit which is nowhere mentioned in any page while booking, pool isn't cleaned.

[Prashant Lakhotia @LakPrashant]

@IndiGo6E Sure, @IndiGo6E would add anything that isn't customer friendly. A normal story since ages now. @DigiYatraOffice @DGCAIndia @jagograhakjago @the_hindu

[Prashant Lakhotia @LakPrashant]

@IndiGo6E please update me wid proper refund bcz of baggage damage. At airport on reporting this, i ws offered 500 voucher bt tht doesn't cut it for 5.5k medium sized baggage. Damage is nt even repairable. I hd a call wid ur support team on Saturday itself & you were 2 callback.

[Prashant Lakhotia @LakPrashant]

@IndiGo6E Calling it minor scratches clearly shows negligence of even looking at the complaint raised by airport.

Oh, wait! That requires effort but @IndiGo6E as we all know hardly makes any.

@DGCAIndia @jagograhakjago @the_hindu

[Prashant Lakhotia @LakPrashant]

@IndiGo6E This is not minor. These are hard scratches. That's the reason why airport counter accepted that damage has happened and offered voucher as compensation.

[Prashant Lakhotia @LakPrashant]

I am not sure why resolution is taking so much time. @IndiGo6E @DGCAIndia @jagograhakjago

Attaching images of hard scratches around the suitcase body. These were also shared with @IndiGo6E by airport counter 7 opposite to belt 7 at the time of bag collection.

[Prashant Lakhotia @LakPrashant]

@makemytripcare 2-3 days have past and there is no actions that has been taken by @makemytripcare @jagograhakjago #pathetic experience -& hardly any #CustomerService

[Prashant Lakhotia @LakPrashant]

@makemytripcare Shared. Please check. Issues were raised over email too

[Prashant Lakhotia @LakPrashant]

@makemytripcare @jagograhakjago More than 15hrs and no one has reached out for this concern and assistance. It's sad to see such kind of customer service.

[Prashant Lakhotia @LakPrashant]

@makemytripcare another stay & again quite a few issues. Listing on page hs some incorrect information about d property + uncomfortable bed, unchanged bedsheets, non cleaned bathroom, balcony is full with ac outlets. I'm not sure anymore if @makemytripcare even vets listing.

[Prashant Lakhotia @LakPrashant]

Not just that, bed is so unsafe that we don't know when it may break. Every turn that we took, bed made noise and was shaking all the time.
@makemytripcare @jagograhakjago

[Prashant Lakhotia @LakPrashant]

@RBI @Marriott @MarriottBonvoy @jagograhakjago Why is it always the customer has to suffer. Need immediate assistance with the bonvoy card offer @HDFC_Bank @HDFCBank_Cares

[Ravi Lakhotia @ravilakhotia]

Quite a sad state of service we have even for imperia customers in @HDFC_Bank. Received a Marriott Bonvoy card offer on Dec 23, but a technical glitch (asking for employee details) is blocking the application. No help from Imperia RM or the corporate team. @HDFCBank_Cares

[Prashant Lakhotia @LakPrashant]

@nammayatri Such a disappointing situation. Penalty to customer for a hostile ride is 100% money and no compensation. To the driver, we will call & ensure they don't repeat this. Wah re Wah. This is how @nammayatri going to grow? #male security doesn't matter, clearly shows. @jagograhakjago

[Prashant Lakhotia @LakPrashant]

@nammayatri seems like you too have entered into fraudulent activity such as frauding with shown charges, addition of new charges, not taking action against driver taking off roads, penalty is to customer and not to driver, not responding on chats. @jagograhakjago please help

[Prashant Lakhotia @LakPrashant]

@IndiGo6E @NalinakshaNag @MoCA_GoI @DGCAIndia @jagograhakjago As per rules indigo should be penalized and customer needs to be compensated. Why/how @IndiGo6E is able to skip this ?