@SimpliSafe your service is disgrace. Your outsourced customer service is dysfunctional and going to lose you a lot of your customers. If you even care about them. Your support rep YHAN is absolutely clueless support rep. She doesnโt even know how to transfer to supervisor
@SimpliSafe With the level of quality of lack of there of of your support you should spend money on maintaining your customers before advertising and getting you one. Absolutely dysfunctional service. Not capable resolve the issue. Not willing to transfer to supervisor after an hour hold.
@sleepnumber I messaged all the info. Letโs see how fast you will get it resolved and process the promised refund since you are not able to deliver the product
@Yahoo whatโs going on with yahoo email?? Login issues? Itโs often slow as it is and now canโt even login? Reliability seems to decrease. Is it time to switch to gmail or still hope for @yahoomail ?
@USCIS is it ever possible to get through your automated system? Iโm calling about a question thatโs not available online. You keep asking for case number but Iโm not asking about a case. And system keeps disconnecting. So rude. Very frustrating. How can I reach live agent?
@LifeStorage Thank you. Yes! I need the problem fixed! And I would recommend your management made aware of 1) incompetent and rude Leader of Digital team 2) Train and take other an actions to improve professionalism and quality of service. Thank you. I will message
@extraspace and @LifeStorage push online management of storage account but canโt fix their emailing to work properly and their Tech and Dev leadership (Kat - the Lead of digital team) is rude and incompetent. Can your tech support publish DMARC record so emails will work ???