@ClintonDixbl Hey there thanks for bringing this to our attention! We do not have any reported widespread outages. Please sign out of your app and sign back in. If the issue still persists please send us a DM.
@Fast_Eddie_Z Hey Eddie terribly sorry to hear about all of the headache for such a simple request. You can go to the "Expand my system" section of the website to purchase individual components.
Here is the link: https://t.co/3muWyBS7w7
The next big disruption in home security may not be detection.
It may be prevention.
Read why @SimpliSafe believes the future of home security is stopping threats before they reach the front door.
๐ ๐๐๐ ๐ฉ๐ . ๐๐ โ https://t.co/TXd8BkLXeh
@atogrye Hello Tony,
We recommend contacting our Cameras Technical Department at 1(800) 297-1605. Please let them know the situation and that you have already tried a new battery. They can help troubleshoot the issue further.
@lcholves Hey there เธฅเธญเธฃเนเธฒ! We hope your night wasn't too rough with someone yelling at 11PM... we'd love to take a look and see what's causing the footage to upload. Please send us a chat and we can look at this together.
@hughtall Hey Hugh thanks for bringing this to our attention. You are right in calling out the chat as the information provided is incorrect. We we provide extended warranties for products purchased through other retailers. We'd be happy to get this corrected for you please send us a DM.
@arrcwood@ring Hey thanks for asking! Our system includes a cellular backup for Wi-Fi or power outages, so you'll stay connected to our Monitoring Center and dispatch services. Sensor functionality remains the same during these events.
@EdFigarsky Followed back, Edโno worries! ๐
We understand that 3 days for shipping is unusually long for us , and we want to help make this right for you.
@KrisMurti Hey there Krishna thanks for letting us know. Sounds like a training opportunity for sure. We also have the steps laid out here: https://t.co/OPdQu91836
Please feel free to DM us so we may request your account details so your feedback can get to the right people.
@seykhl Thank you for reaching out. We are sorry for your trouble. Should you require further assistance, we encourage you to contact our Customer Service Department by phone. They will be more than happy to assist you with your purchase of items. Please reach us at (800) 297-1605.
@LanaR6 Hi LanaR6, weโre truly sorry about your experience. We understand how frustrating this is without getting the support you need.. Please send us a direct message with more details so we can do our best to help.