@theojclose @LNER Thanks! Issue is our uni bought a group ticket so we don’t have a physical ticket to use to go today. Trying to find out if a photo of the group ticket will allow us to travel safely today instead of risking it tomorrow
@LNER That’s not the point we can’t stay until Saturday! I’ve got a copy (photo) of the group booking on my phone, if I come to the station with it will I be allowed on the train?
@LNER Hi we are in Edinburgh on a university trip we have a group train ticket for tomorrow and are being told we must travel tomorrow or buy a replacement ticket. Is it possible to use a group booking reference to get on a train today?
@sainsburys hi Sainsburys - I’m trying to have my complaint heard. I’ve spoken to an agent on the phone who did all they could but not enough. you don’t accept emails and you haven’t replied to my Facebook message