@cineworld I want to go to the cinema this evening but my unlimited card has disappeared from my app/when I log in on the website. My payment wasn’t taken at the start of this month. I wasn’t notified of this, and I can’t phone to sort it out as that’s no longer an option! Help!
@RoyalMailHelp Is your app down? I can’t even log in now, and before that have been unsuccessfully trying to view tracked items for the last hour. ‘Server error’
@AmazonHelp Don’t worry @Amazonhelp It’s not a problem with my fire stick - which works perfectly with every other app. It’s just that itvx itself isn’t fit for purpose. Thanks for the offer of help though! ☺️
@ITVX I don’t believe there has EVER been a worse streaming service than ITVX. It’s a disaster of an app and makes *attempting* to watch anything a total nightmare. God forbid you need to pause or rewind! Absolutely diabolical. How on earth could you release this total rubbish?
@ITVXhelp@ITVX It’s an Amazon Fire stick. Practically all ITVX mentions on twitter are of how pathetically bad it is. ITV player was fine. This wasn’t fit for release. You have a cheek to charge for advertising on such a botch job of an app.
@flora45854198 It’s a total disaster of a service. Biggest mistake you will EVER make it trying to rewind or fast forward. I spent longer than the total length of the programme, watching a blank screen trying to get it to just PLAY. Totally infuriating.
ITV should be beyond embarrassed.
@Daynabriana_x@ClubLLondon I also told them I’d be reporting them to Trading standards (like so many other people). I think it was mainly to do with how loud I was being on their socials, especially IG. Hasn’t stopped me since getting the refund though 😂
@Daynabriana_x@ClubLLondon I started commenting on every one of their Instagram posts telling people why they should avoid them. I saw a girl had been waiting for over a month for £450 of refunds after she sent her order back. I told them I wouldn’t stop posting all over social media until I had my refund
@Daynabriana_x@ClubLLondon They’re being reported to Trading Standards all over the place. There are also investigations with the banks because of so many chargebacks. Yet they don’t admit to ANY of this and keep taking money knowing they have no intention of sending that £10 extra next day delivery order!
@ClubLLondon@MelisaKristella@SyDimps Postal strikes are a pathetic excuse. The three other companies I ordered from last Friday for next day Saturday delivery ALL achieved what they promised. You’re failing your customers and fobbing them off!
@ClubLLondon I ordered a dress last Friday and paid the £10 or so for guaranteed next day delivery. It STILL has not arrived and hasn’t even been dispatched yet. No reply to my emails. Totally unacceptable service and I will never order again. Why hasn’t it been delivered??