Laura Lock

Media Studies Teacher, lover of sunny holidays and avid sports fan. Wife of fantastic hubby @neillock and mummy to Emily & Daisy.

[Laura Lock @LauraProvost]

@ExpediaHelp I have messaged

[Laura Lock @LauraProvost]

@Diggerthedog1 @HighwaysSEAST Oh no. I hope they open it up soon for you. It looked very closed as we crossed over.

[Laura Lock @LauraProvost]

@Diggerthedog1 @HighwaysSEAST If you can get off at J1 and double back onto the M25 the other way and then head up the A2 that will be your best bet.

[Laura Lock @LauraProvost]

@Diggerthedog1 @HighwaysSEAST We’ve just come off at the swanscombe junction before the tunnels to divert through the blackwall tunnel. Going across the bridge over the carriageway both tunnels are shut. Red lights and barrier across both.

[Laura Lock @LauraProvost]

@olihtweet @centerparcsfr We are here also. Power returned to our lodge about 2 hours ago. But defo don’t trust our food that is in the fridge. It wasn’t cold when we opened it once the fridge turned back on.

[Laura Lock @LauraProvost]

@VirginAtlantic how long is the wait to book a reward seat booking this evening? Been on hold for 40 minutes so far. Or can someone call me back?

[Laura Lock @LauraProvost]

@hblondon That’s my mum in the middle! So very proud of everything she has achieved in retirement. Not sure if she told you, but she was working for the NHS during the pandemic also. An unsung hero of the last few years for sure!

[Laura Lock @LauraProvost]

@MartinSLewis Emily is VERY excited about this. He class watch newsround everyday during snack time!

[Laura Lock @LauraProvost]

@LaraLewington Yes us! Our wake up alarm wouldn’t turn off!

[Laura Lock @LauraProvost]

@British_Airways just sat on hold for an hour (for the second time today). Finally got through and then was put on hold (AGAIN) by the customer service advisor after going through the security questions etc. about 10 minutes into that hold I get cut off! Can I get a call back?

[Laura Lock @LauraProvost]

@EastyNick @radioleary Thank you! She is in year 1 and her teacher is reading the series to them over Teams. She is transfixed. Such lovely books.

[Laura Lock @LauraProvost]

@radioleary thought I’d share our Toto. World Book day online today, but Emily is still taking it very seriously!🌍📚☀️

[Laura Lock @LauraProvost]

@Tesco But I have all of our online shops booked until the 6th Jan as we are trying to not go into store due to having people in our family who have a compromised immune system. So basically we can’t use the vouchers!

[Laura Lock @LauraProvost]

@Tesco I’ve just tried to apply my double points code and coupons you sent us to our online shop scheduled for the 22nd Dec and they all say they aren’t valid for my shop. Can you help?

[Laura Lock @LauraProvost]

@Tesco It’s a shared Tesco credit card that we collect the Clubcard points on. I do the food shopping and use my card to pay for the shopping. So I can’t use any of these coupons for our family shop because they are in my husbands name?

[Laura Lock @LauraProvost]

@British_Airways I am still waiting for a call back from the supervisor who said he would call me back on Monday last week to discuss my voucher/refund. Can you help me please? He was looking into if I could have the ‘mega’ voucher added to a previous voucher to spend at once.

[Laura Lock @LauraProvost]

@MartinSLewis Love her. I really hope that Emily doesn’t get bullied for this. But if she does I’ll get S on the case! 😃👍

[Laura Lock @LauraProvost]

@VirginHolidays I have still had no contact from anyone from Virgin. I filled out the online contact form, have private messaged and have contacted you via here. This is really bad service! All other companies connected to this holiday have refunded after a short call with them. Shame on you!

[Laura Lock @LauraProvost]

@VirginHolidays can someone get back to me. Our Disney Cruise was cancelled today and the sailing we want to move our cruise credit to is filling up fast. I’ve been trying to call all your numbers today but I can’t speak to anyone. Disney won’t deal with me direct. Please help!

[Laura Lock @LauraProvost]

@VirginHolidays I want a refund. You are holding on to money we paid you to pay the cruise line and you didn’t. We have now paid the cruise line in full (because you didn’t!) and will deal with them directly. But I am not waiting until July to apply for a refund and then ages to get it.