LeadDesk

LeadDesk is a cloud-based contact center for sales outreach and customer service. The software behind happier agents, better service, and more sales.

[LeadDesk @LeadDesk]

What if your call center could instantly turn conversations into actionable insights? Now it can.

Want to take your customer service to the next level? Check out how AI transcription is shaping the future of support teams: https://t.co/ip1XRUrcfO

#AIinCX

[LeadDesk @LeadDesk]

Struggling with slow call transcriptions and manual note-taking?

Ready to streamline your operations? Discover how our AI Transcriber is transforming call centers:
https://t.co/LPYiesbltT

#AI #CCaaS #CustomerExperience

[LeadDesk @LeadDesk]

@kevin_ziem16802 Thanks for sharing!

[LeadDesk @LeadDesk]

Is Santa impressed with LeadDesk's AI features? 🎅

Spoiler alert - he is.

Get the whole scope of LeadDesk AI 👉 https://t.co/LJiuWWYCwv

#LeadDeskAI #LLM #AIChatbots

[LeadDesk @LeadDesk]

Learn more about how we can help with your CX with AI:
https://t.co/2m8IT9KfRd

[LeadDesk @LeadDesk]

Customer experience is definitely in the spotlight in contact centers. Luckily, with well planned and trained AI solutions customer experience will get better and bring more value than agent work without it.

#CustomerExperience #AIinCX

[LeadDesk @LeadDesk]

AI can give you the edge – but can you trust it with your customer data?

Read the full article here: https://t.co/mQGPR6Vx43

#AIinCX

[LeadDesk @LeadDesk]

You have a chance to meet us at Sijoittaja 2024, Messukeskus on the 28th of November.

If you're interested in our CEO's vision for the next year, you can hear that at 11.00 at the Optio stage in hall 103 B.

#sijoittaja2024

[LeadDesk @LeadDesk]

Introducing our AI Analyst: effortlessly craft custom reports in LeadDesk using simple natural language prompts—no SQL expertise or assistance from LeadDesk required!

You can also enjoy a free version with basic features accessible to everyone.

#AIinCX #CCaaS

[LeadDesk @LeadDesk]

To outsource customer service or not? 🤔

Read our thoughts on it here 👉 https://t.co/BQWzld78xT

#CCaaS

[LeadDesk @LeadDesk]

57% of customer care leaders (according to McKinsey, 2024) are expecting a possible one-fifth increase in call volumes over the next one to two years - this comes from the understanding that you need to be in contact and delight your customers to keep them.

#CustomerCare #CCaaS

[LeadDesk @LeadDesk]

Did you know that 94% of unknown calls go unanswered because people are wary of scams?

Brand your outbound calls with LeadDesk to increase the chances of getting a response ✨

#CCaaS #Sales

[LeadDesk @LeadDesk]

Bid farewell to inefficient call analysis 🙌

The AI Call Summariser condenses lengthy conversations into concise, easy-to-read reports, saving managers precious time and allowing them to focus on what truly matters.

#AIinCX

[LeadDesk @LeadDesk]

There are two critical elements to contact center success: quality assurance (QA) and response times.

Read the whole story here: https://t.co/l3K6VgG01J

#FutureofQA #AIInnovation

[LeadDesk @LeadDesk]

Improving learning and development in customer service can be facilitated through the use of AI.

Find out how your agents can get these benefits: 👉 https://t.co/olxeuLkubd

#AIinCX #CustomerService

[LeadDesk @LeadDesk]

Better trained agents are happier and more productive.

Check out real-time coaching solution: https://t.co/iVdxYSPULw

#AIinCX #CCaaS

[LeadDesk @LeadDesk]

Our tips for omnichannel CX:
1. Be where your customers are
2. Provide 24/7 support with chatbots
3. Use AI for first-line support and seamless service
4. Save time with automation to focus on proactive customer service

Whole blog post here 👉 https://t.co/JQM7ObTdCY

#AIinCX

[LeadDesk @LeadDesk]

Thank you to all our amazing customers in Amsterdam who joined us for an insightful discussion about the future of AI in contact centers! 🙌🏼

#LeadDesk #LeadDeskAI #AIinCX

[LeadDesk @LeadDesk]

Better and faster customer service with AI ✨

Generative AI, as observed in a study conducted by the National Bureau of Economic Research, demonstrated a remarkable 14% increase in the effectiveness of customer service agents.

#AIinCX #CCaaS

[LeadDesk @LeadDesk]

How quickly can LeadDesk deploy an AI chatbot?

Gone are the days of lengthy training processes that took months. Thanks to LeadDesk's cutting-edge AI solutions, this can now be accomplished in just days, or even hours! ✨

#AIinCX