Dr. Charles Hagood

Managing Partner-Press Ganey Consulting. Founder, HPP and TAG, Adjunct Vanderbilt, UAB & Belmont Univ, CoAuthor Shingo Prize Lean Led Hospital Design.

[Dr. Charles Hagood @LeanHealthcare]

Why is it that some people find it so easy to accept a lie, yet require tons of proof to believe the truth? We believe what we want to believe!

[The Night Warrior @WarriorNight007]

@libsoftiktok This pretty much explains today's society

[John Kennedy @SenJohnKennedy]

Democrats want to spend $50 TRILLION to become carbon neutral & held a hearing to tell us why.

Dem witness: Carbon dioxide is "a huge part of our atmosphere."

Me: "It’s actually a very small part of our atmosphere." (0.035%)

Dem witness: "Well, okay. But, yeah. I don’t know."

[Dr. Charles Hagood @LeanHealthcare]

Our #pressganey Human Experience 2024 International conference #HX24, and #HX24 #Safety #summit has kicked off with a bang in Orlando FL at #waltdisneyworld. Seeing old and new friends and colleagues, from some of the worlds top healthcare providers, @PressGaney

[Dr. Charles Hagood @LeanHealthcare]

@AmyCEdmondson @FT @Schroders Love your book and have bought it as a Christmas gift for clients, staff, and colleagues. Thanks for promoting #rightkindofwrong

[Dr. Charles Hagood @LeanHealthcare]

Congrats and thanks to Dr Paul Sternberg at Vanderbilt University Medical Center and System for his great work, not only in making healthcare better in Nashville but for his service in our community. Patrick Ryan Brian Carlson James Merlino, MD Chrissy Da…https://t.co/YerU8lwknB

[Dr. Charles Hagood @LeanHealthcare]

Incredible day in Minneapolis yesterday, with healthcare leaders from throughout the region coming together to our #pressganey hosted event, to further explore the topic of High Reliability and Safety as part of the Human Experience in healthcare.…https://t.co/jidEI80bia

[Dr. Charles Hagood @LeanHealthcare]

What a treat to spend significant time with old friends, UTMB’s CEO Tim Harlin and VP of Optimization Elizabeth Fingado, BSMT, MBA,LBC,LGC today in Galveston TX. Also, learning from and sharing with a great leadership team, observing the management system…https://t.co/AF9S0yv113

[Dr. Charles Hagood @LeanHealthcare]

Congrats to Jitana Bagomolny, DNP, MBA, RN, NEA-BC, CCM and all the other recent grads at the Vanderbilt University Executive DNP program. A great group and a great program which I love being associated with. Great things are ahead! https://t.co/B1734TtBiH

[Dr. Charles Hagood @LeanHealthcare]

Congrats to Kelly Wood, MBA, CPPS and the team at Bon Secours Mercy Health on their great work in pursuit of #zeroharm to Patients, and thanks for participating in our safety and high reliability learning event today at #HX23. #safety #learning…https://t.co/xUxeCEcXqC

[Dr. Charles Hagood @LeanHealthcare]

Great few days at our #pressganey #HX23, especially given I was able to spend time with many great leaders in the #healthcare industry, including these two that I respect and appreciate so much, Chuck Stokes , Sonja McLendon, FACHE, and my long time and t…https://t.co/HYA2oWsym0

[Dr. Charles Hagood @LeanHealthcare]

Dr Jessica Dudley presenting at the Press Ganey #HX23 conference in Orlando. Bringing great insight and ideas, in a pragmatic way, on the topic of “Excellence and Resilience: Creating a Virtuous Cycle for Clinicians”. Always great to learn more about the…https://t.co/fbYfNi8Wpv

[Dr. Charles Hagood @LeanHealthcare]

Was a pleasure, and treat, to introduce my smart, passionate, and high energy colleagues this morning at the #pressganey #HX23 conference in Orlando, Dr @ROARHealth and @suzcogan. They presented to a great group of both Payer and Provider clients and ind…https://t.co/ntMhiljB3Q

[Dr. Charles Hagood @LeanHealthcare]

Greatly enjoyed my opportunity to speak with the Executive MSHA students today while at University of Alabama at Birmingham in the School of Health Professions. Very bright group of MD’s, RN’s, and healthcare leaders continuing their education in the #1 r…https://t.co/Qz1QJ2Iefj

[Dr. Charles Hagood @LeanHealthcare]

A few years ago, I had the lucky fortune of sitting next to Herb Keller (Founder of SW Airlines) on a flight from Dallas to Nashville. It was fascinating and the shortest flight ever for me from Dallas to Nashvile given how enjoyab…https://t.co/F927kI7tlX https://t.co/KSQFuGB2yl

[Dr. Charles Hagood @LeanHealthcare]

Spending time today with the leadership team at TJ Regional Health system, including my good friend and CEO of the system Dr. Neil Thornbury, DSc, as we have kicked off a #highreliability partnership with the system. A system co-designed for a better #pat…https://t.co/Nv8305Gvn5

[Dr. Charles Hagood @LeanHealthcare]

We could all learn from this statement, or at least I could, on both sides of the equation. “How quickly someone answers you is rarely a sign of how much they care about you”. Urgent messages and emergencies excluded of course. I respond quickly to some t…https://t.co/rA5r4D5520

[Dr. Charles Hagood @LeanHealthcare]

Why is it so difficult for some leaders to be vulnerable? Is pride at the heart of the issue? Insecurities? Lack of confidence? A culture that isn’t just thus creates risk? Maybe even a touch (or more) of narcissism? Whatever the reason, I do believe it c…https://t.co/s4IHc3T0jv

[Dr. Charles Hagood @LeanHealthcare]

You're not gonna want to miss this event. Sign up early to make sure you reserve your spot. #HX23 #Pressganey #humanexperience https://t.co/gXxfZr6Zbr

[Drew Maddux @DrewMaddux]

There no wrong time to do the right thing…there is no right time to do the wrong thing!