@DPDUKHQ love when I’ve stayed in for a parcel that “can’t be delivered” when zero attempt has been made to deliver the parcel. Chat bot and phone service from app won’t actually connect me to a human to lodge a complaint. Great service. NOT
@WeAreOpenreach I have been trying to resolve an issue for over 2 hours and I’m getting nowhere with the chat! All this added stress is not good for me as I am a high risk pregnancy. Where do I complain?
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@SofologyHelp@Sofology absolutely disgraceful. On hold for 2 hours 35 minutes for your customer service representative to not speak for 4 minutes then hang up on me, whilst I repeatedly said hello. Absolute disgrace!
What a joke. Order from @sofology and only get half a sofa delivered end of May. Rest apparently supposed to turn up today and surprise, surprise. Only get 1 of my 2 missing sections!! Actually beyond the joke the issues we’ve had with this.
@Sofology@SofologyHelp so, after part of my order being missing I finally get a delivery date for the missing items more than 8 weeks later. For the delivery then to not turn up and no communication from anyone saying it was not going to be delivered or why!
@Sofology@SofologyHelp I am very unimpressed with the service I have received from your company. Had a sofa delivered 24th May and part of my order was missing. Still waiting to find out what’s happening after chasing a response since 31st May! Very unimpressed