@beefeatergrill @beefeatergrill Hi, I don’t appear to have received my 50% reward club code for September, we visited twice in August but not had an email from you. Can you resend please. Thanks
@KLM I won’t be using the rearranged 08:20 flight from AMS to BHX tomorrow, as this isn’t an acceptable alternative to the flight that you cancelled. I’ve flown back today with another airline. Can you arrange a refund and offer my seat to someone else who might need it please?
Hey @FCHolidayCares , I noticed yesterday that you’ve swapped our selected paid for premium club seats on our flight, without telling me. An hour on the phone yesterday, and promises of a call back from a manager.... nothing. Hoping I might get more answers this way?