Lefebvre Richard

Passionate about #CustomerExperience and helping #Oracle #partners to maximize their bottom line (note that my tweets only reflect my personal opinion)

[Lefebvre Richard @LefebvreRichard]

SSPECIAL.T by @Nestle improves consumers’ online experience with a multi-channel #CX solution and Oracle Consulting as the preferred partner. Dive into their story: https://t.co/AOoCqlnpH2

[Lefebvre Richard @LefebvreRichard]

A strong #CXstrategy is the first step to implementing practices that excite and engage customers. @OracleCX's Nicola Fairhead shares some common challenges leaders face. #CX https://t.co/qSOir926cv

[Lefebvre Richard @LefebvreRichard]

How do today's top #CMOs tackle challenges, disrupt an industry, embrace digital transformation, and make the CMO role their own? Download this collection of interviews curated by @eMarketer to find out. https://t.co/vLD0WiRojo

[Lefebvre Richard @LefebvreRichard]

The new integration between Oracle Unity and @OracleCX #Service will enable organizations to deliver more personalized, informed, and efficient #CustomerService engagements. Learn more: https://t.co/VCvJ2xVJhy

[Lefebvre Richard @LefebvreRichard]

Oracle Field Service supports every #fieldservice use case regardless of business size, industry, complexity, or other requirements. Catch #OracleCXSummit on-demand to learn how your service organization can elevate the customer and employee experience. https://t.co/fWRqndRZTf

[Lefebvre Richard @LefebvreRichard]

Learn how Coloplast boosts #customer engagement and retention with a personalized service program built on @Oracle #Eloqua. Read their full customer success story here: https://t.co/PsXj1uzDmv

[Lefebvre Richard @LefebvreRichard]

Are you ready to adopt subscription selling with a #subscriptionmanagement solution? Here's how to get the most value from a subscription management solution: https://t.co/py6Cl3iFiQ

[Lefebvre Richard @LefebvreRichard]

.@OracleCX is rated a Leader in The @Forrester Wave™: #B2B Commerce Solutions, Q2 2022 evaluation. See why the report says Oracle has strengths in “search and merchandising, promotions management, and extensibility and integration.” https://t.co/kJ5ypVNtmt

[Lefebvre Richard @LefebvreRichard]

How did the Austrian #security systems manufacturer Schrack Seconet improve their field processes, employee productivity, and #CX? Here is their experience with @OracleCX Field Service. https://t.co/lq0eM9tnlW

[Lefebvre Richard @LefebvreRichard]

Oracle Field Service supports every #fieldservice use case regardless of business size, industry, complexity, or other requirements. Catch #OracleCXSummit on-demand to learn how your service organization can elevate the customer and employee experience. https://t.co/tgqxThT8XY

[Lefebvre Richard @LefebvreRichard]

What issues are you hoping to address by implementing a #CRM solution? What are the rules of CRM success? @OracleMarketing' s Annie Calfo shares 10 CRM building blocks to achieve successful implementation and increase ROI: https://t.co/RYV1rCAALv

[Lefebvre Richard @LefebvreRichard]

Want to expand your #LoyaltyMarketing? @LoyaltyMagazine's editor @AnnichMc highlights 4 brands disrupting the loyalty landscape. Via @OracleMarketing. https://t.co/njJKz6guS1

[Lefebvre Richard @LefebvreRichard]

"With great power comes great responsibility." @Oracle #CrowdTwist Loyalty and Engagement platform helps @Marvel engage with its devoted fans. 💥🦸‍♀️ Via @Newsweek. https://t.co/DU0v2A3WrG

[Lefebvre Richard @LefebvreRichard]

Today customers want digital self-service channels that reduce the effort and time needed to resolve issues. Join #OracleCXSummit to learn how to meet your customers’ needs: https://t.co/PIpJvf5OLg @OracleCX https://t.co/R6I4uI01Bl

[Lefebvre Richard @LefebvreRichard]

The renewable energy company @Enersense_Intl uses Oracle #FieldService to empower mobile resources across Europe. Learn more: https://t.co/BnKo2xSAHl

[Lefebvre Richard @LefebvreRichard]

Connect disparate customer #data in real-time to create a unified profile of each customer and enable intelligence and relevance across your #CX systems. Interested? @OracleCX Unity #CustomerDataPlatform can help. #CDP https://t.co/5bXfSKZNj9

[Lefebvre Richard @LefebvreRichard]

Looking to improve the efficiency and productivity of your #CustomerService? You don't want to miss Oracle CX's user forum on B2C Service on April 6th at 12 p.m. CET | 1 p.m. BST. Save a seat! https://t.co/7rrshXpiU9

[Lefebvre Richard @LefebvreRichard]

What does customer loyalty mean? How can you improve it? Take a look at 4 #CustomerLoyalty definitions according to the pros, via @OracleMarketing. #LoyaltyMarketing https://t.co/ywmmfim4QO

[Lefebvre Richard @LefebvreRichard]

What’s the difference between sales force automation and customer relationship management? @OracleCX's Liz Alton breaks it down. #SFA #CRM https://t.co/hxsxMgIVbF

[Lefebvre Richard @LefebvreRichard]

Take a look at how @Philips adopts @OracleEloqua to provide customers with greater control and visibility throughout the #lead lifecycle. https://t.co/hZJ4jD3W0T