Lester B Jackson

Web Technologist, APIs, Microsoft Program Manager, Computer Programming for Kids, GTD, Coach and Parent

[Lester B Jackson @LesterBJackson]

After 47 days, @roadsurfercom still hasn’t issued my refund, despite multiple confirmations, emails, calls, and messages. I’ve been placed on hold for over an hour on multiple days with no one answering. Instagram and X posts are ignored. Epic failure in customer service! ☹️

[Lester B Jackson @LesterBJackson]

@roadsurfercom Why won't you respond to my multiple emails or answer the support calls? Why treat your customers this way?

[Lester B Jackson @LesterBJackson]

Disappointed in @ContainerStore failing to honor a price match on a 3 week ago online order with a 30% off sale on Elfa Solution. Failed customer service ☹️

[Lester B Jackson @LesterBJackson]

@PizzaNova @DJDallaire @JIMrichards1010 We're moving in circles. Customers are demanding action, not shallow apologies, discounts and complimentary Pizza. @PizzaNova Course correct: publicly apologize, fire driver, issue & enforce anti-racist policy. Act now!

[Lester B Jackson @LesterBJackson]

@JIMrichards1010 @DJDallaire @PizzaNova What @DJDallaire and our community wants is exactly what was spelled out in https://t.co/qfSN9aJpdL. Do the right thing @PizzaNova. Course correct: publicly apologize, fire driver, issue & enforce anti-racist policy. Act now!

[Lester B Jackson @LesterBJackson]

@DJDallaire @PizzaNova Will never order from @PizzaNova again. Blatant racism with no remorse for poor behavior. Immediately filing report with https://t.co/5TOl2vmRCc. @PizzaNova must course correct: publicly apologize, fire driver, issue & enforce anti-racist policy.

[Lester B Jackson @LesterBJackson]

@DJDallaire Nice

[Lester B Jackson @LesterBJackson]

@7elevenusa Racist franchise owner at @7elevenusa 7-Eleven, 100 Bellevue Way SE, Bellevue, WA 98004 refuses $10 cash currency from claiming counterfeit from a HS freshman whose cash was validated by neighboring banks. @7elevenusa customer services suggests a 7 day response 😟

[Lester B Jackson @LesterBJackson]

@7elevenusa Racist franchise owner at @7elevenusa 7-Eleven, 100 Bellevue Way SE, Bellevue, WA 98004 refuses $10 cash currency from claiming counterfeit from a HS freshman whose cash was validated by neighboring banks. @7elevenusa customer services suggests a 7 day response 😟

[Alexandria Ocasio-Cortez @AOC]

I don’t want to hear these coup-supporting GOP talk about “blue lives” ever again.

They never cared about safety.
Never cared about “law & order.”
And certainly do not care for democracy.

They only care for power, & invited chaos in an effort seize it. They are unfit to serve.

[Lester B Jackson @LesterBJackson]

Subject of a fraudulent @CenlarFSB charge for $5,903.58 during COVID times and huge failure by @CenlarFSB customer service to correct. Very dissatisfied. Poor service. Disappointed my home mortgage was sold to them. 🙁

[Lester B Jackson @LesterBJackson]

Disappointed @bellevuewa won’t respond to requests to join Bellevue City Diversity Advisory Board. Claims they care of Black lives.

[Lester B Jackson @LesterBJackson]

Sent seven (7) messages to @autonomousdotai for failed desk component. Disappointed by the lack of responses and poor customer service. Huge loss by investing in @autonomousdotai and recommending to our Fortune 500 friends :(. @autonomousdotai ....please do the right thing!!!

[Lester B Jackson @LesterBJackson]

@SophosSupport I uninstalled Sophos Endpoint on my Mac OS with 10.13.6 four times
I deleted the Sophos app from my apps folder
I have rebooted my machine twice
I never intentionally installed your software
I want it gone. It continues to pop up every 30 seconds.
This is annoying

[Lester B Jackson @LesterBJackson]

@premera Please Note: Member submitted claims may not be viewable online for up to 30 days.

[Lester B Jackson @LesterBJackson]

Have you ever made a claim to @premera? Can you believe this?

Thank you for your recent claim submission. Please allow up to 30 days to complete the processing of your claim. Once complete you will receive an Explanation of Benefits outlining how the claim was processed.

[Lester B Jackson @LesterBJackson]

@premera This e-mail box is for claim receipts only and does not accept questions. For any questions about your claim, please contact PREMERA’s dedicated Customer Service Team 1-800-676-1411, Monday through Friday, 5am to 8pm, Pacific Time.

[Lester B Jackson @LesterBJackson]

How has @PetSmart customer service hit rock bottom? Why are they deliberately not making an effort to serve the customer and provide an excellent customer experience? Ashamed to purchase and be served from @PetSmart :( Customer Service - what say you? How do you repair this?

[Lester B Jackson @LesterBJackson]

@Chase , how bad must you illustrate bad customer service? Why are you failing to handle the escalation reports opened since August 4th, 2018? When will you own up to errors made by your team? Stop the poor service please!

[Lester B Jackson @LesterBJackson]

@Chase Mortgage worst customer service on the planet.. Incompetent, unprofessional, unresponsive, disorganized and nonsensical. No wonder the list here goes on and on https://t.co/RdfAutgYor …. Warning - stay away!