Most people have a chatbot. Almost nobody has a workflow.
A chatbot answers when you ask.
A workflow knows what to do, what to hand off, and when a human checks the work.
I spent 10 years leading healthcare teams.
The lesson that carries over to AI agents:
Clear instructions beat smart people.
Follow me if you want to build the workflow, not just open the tool.
@WavesSignal Yes, that tracks once you tally email, scheduling and follow-ups it’s easily 5–10 hours for most small teams. This is a smart place to start automating.