Ginger - Shared Transport

The UK's leader in micromobility

[Ginger - Shared Transport @LetsGoGinger]

@WxMidlands Hi there, please check our promos section on the Ginger app for available promotions. Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

We have lots of promotions currently available here at Ginger to make your rides cheaper. Check out the promos section on the Ginger app for more information (terms and conditons apply)🛴💨🧡

[Ginger - Shared Transport @LetsGoGinger]

@TibsGTE @TibsGTE Hi Matthew, thank you for this. We have notified Middlesbrough fleet manager to take a look into this. Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@TibsGTE @TibsGTE Hi Matthew, what fleet are you from? Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@DanielRodger @DanielRodger Hi Daniel, we have replied to your message. Thanks, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@DanielRodger @DanielRodger Hi Daniel, we have replied to your message. Thanks, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@supe512 @supe512 Hi Reece, can you please report this via the support system on the Ginger app so we can investigate this properly. Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@supe512 @supe512 Hi Reece, can you please report any issues with payments to the Ginger app support service. Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@supe512 @supe512 Hi Reece, thank you for reporting this to us. If you would like to discuss this further please email [email protected] Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@supe512 @supe512 Hi Reece, please contact us on [email protected] to discuss refunds. Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@themoogleman @themoogleman Hi Bradley, thank you for reporting this, we are sorry for the inconvenience. We have notified your local fleet manager to take a look into this. Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@supe512 @supe512 Hi Reece, thank you for reporting this to us. Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@___rigz___ @___rigz___ Hi there, can you message us the email address linked to your Ginger account so we can take a look into this? Best wishes, The Ginger team.

[Ginger - Shared Transport @LetsGoGinger]

@Pbathuk @ShitChester Hi Phil, sorry for the inconvenience. We do not run a 24/7 customer service so please bare with us. If you have sent a ticket in via the Ginger app you should have a response soon. Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@Pbathuk @Pbathuk Hi Philip, we have our scooters set to a reduced speed of 12mph to ensure safer riding for our riders and pedestrians/ other road users. Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@supe512 @supe512 Hi Reece, sorry for the inconvenience. We have notified your local fleet manager to take a look into this! Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@Pbathuk @Pbathuk Hi Philip, thank you for reporting this. Our scooters are set to a speed of 12mph to ensure safer riding for users and other road users/pedestrians. We will take a look at these scooters. Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@Pbathuk @Pbathuk Hi Philip, one of our team members will be in contact today via the ticketing system on the Ginger app. Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@Pbathuk @Pbathuk Hi Philip, if you have any issues with our scooters can you please report this via the Ginger app support system so we can have the scooter checked over. Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

@Pbathuk @Pbathuk Hi Philip, can you message us the scooter QR code for this ride please so we can take a look? We do apologise that not every stop has a scooter available we do try our best to ensure this however we cannot guarantee this. Best wishes, The Ginger Team.

[Ginger - Shared Transport @LetsGoGinger]

We are deeply saddened to hear the news about the passing of Queen Elizabeth II. All of us at Ginger extend our sincere condolences to all the Royal Family, as we mourn the loss of our longest-serving British monarch.