Linda Misner

[Linda Misner @LinMize]

But you aren’t here. I can’t message you with your link and you aren’t messaging me. And I still don’t have a working sonicare. Seems like this is on purpose.

[Philips Sonicare @PhilipsSonicare]

@LinMize Hi Linda, just wanted to let you know that we are here to help you. In case you need any assistance please let us know. We would be happy to assist.

[Linda Misner @LinMize]

@PhilipsSonicare Your link doesn’t work and there doesn’t seem to be a way to send you a private message. Hard to share my experience with you like this.

[Linda Misner @LinMize]

@PhilipsSonicare I now have another broken sonicare. Philips does not stand behind their products, but is happy to offer a discount coupon. Husbands oral-B is still going strong after 10+ years. I’ve had 4 sonicares in that time frame - all broken. #poorquality #wasteofmoney

[Linda Misner @LinMize]

@Hyundai_Global @HMGnewsroom major emissions issues with your vehicles. And now no warranty being offered to fix the newest emission issue - days after a brand new engine. @EPA

[Linda Misner @LinMize]

And yet still no call from management. We are WAY PAST that 48 hour response time.

[Linda Misner @LinMize]

@shtrout55 @Hyundai It is shameful! They fixed our engine, took many weeks and refused a loaner or rental car and then 3 days after we got it back - the check engine light is on. Now they claim it is not related. Really????????

[Linda Misner @LinMize]

@Hyundai @Hyundai_Global shame on you! There is known issue with 2015 Tusons leading to ENGINE FAILURE. It cannot be fixed. You make owners jump thru hoops to replace the engine under warranty. Don’t brag about your warranty, it’s horrible-no loaner or rental for us! #enginefail

[Linda Misner @LinMize]

And yet still no call from management. We are WAY PAST that 48 hour response time.

[Hyundai USA @Hyundai]

@LinMize We have escalated your case to our management team along with your concerns to ensure further contact. Thank you. ^cc

[Linda Misner @LinMize]

We’ve left so many messages for Monica and still no response. she called once, lied about her trying to reach us multiple times and never returned a single call. Pathetic is the standard for @Hyundai.

[Linda Misner @LinMize]

@Hyundai Somebody named Monica called. Claimed she had been trying to reach us. Total lie. And then left a message to email her back a convenient time to talk. WE DON’T HAVE HER EMAIL. AND WE DON’T HAVE HER EXTENSION. Any ideas???

[Linda Misner @LinMize]

@Hyundai does it always take more than 11 days to get a response on an escalation? Shameful!!!! Your vehicle quality, warranty and customer service are all pathetic.

[Hyundai USA @Hyundai]

@LinMize We have escalated your case to our management team along with your concerns to ensure further contact. Thank you. ^cc

[Linda Misner @LinMize]

@Hyundai TOTAL FAIL ON ALL ACCOUNTS BY HYUNDAI.

[Linda Misner @LinMize]

And still no assistance from @Hyundai. Shame on you! You don’t deserve to keep this mess quite. Need hell from @EPA @NTSB

[Linda Misner @LinMize]

Hyundai expects us to pay for the rental vehicle for known engine failure emissions @EPA work being done under warranty. @NTSB Time to hit @Hyundai with some fines.

[Linda Misner @LinMize]

So this was escalated 10 days ago. STILL NO CALL FROM HYUNDAI!!! The dealer claims the engine was replaced and all is good, and yet the check engine light is back on. Poor quality, poor workmanship, poor repair, horrible customer service!! @Hyundai

[Hyundai USA @Hyundai]

@LinMize We have escalated your case to our management team along with your concerns to ensure further contact. Thank you. ^cc

[Linda Misner @LinMize]

@Hyundai I have left plenty of messages and still no one calls me back. Your customer service is beyond bad and your warranty is a joke. Where is the @EPA???? Time for Hyundai fines - they are not upholding any deal they made.

[Linda Misner @LinMize]

@Hyundai Escalation FAIL. AGAIN.

[Linda Misner @LinMize]

@Hyundai Somebody named Monica called. Claimed she had been trying to reach us. Total lie. And then left a message to email her back a convenient time to talk. WE DON’T HAVE HER EMAIL. AND WE DON’T HAVE HER EXTENSION. Any ideas???

[Linda Misner @LinMize]

@Hyundai still waiting - for anything! I got nothing. It is now 11/7 - how many more days do you want me to wait for that 24-48 hour escalation? HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP

[Hyundai USA @Hyundai]

@LinMize The request has been sent on 11/1. Please allow until the end of day today for contact. ^cc

[Linda Misner @LinMize]

@myyview @Hyundai @myyview please direct message me. I would love to exchange information. Thanks.

[Linda Misner @LinMize]

Wow! Our case manager is rude and unhelpful. Your info is definitely better. Though I don’t think they intend to pay any of us.

[Maria P @myyview]

@LinMize @Hyundai Well, totally different from what my "case manager" said. And I was told up to 120 days to get any $. I will send them a copy of their own info...#5 says rental car for free...doesn't list any stipulations

[Linda Misner @LinMize]

Though it doesn’t seem to be working. @Hyundai is not concerned about it. They deserve @EPA fines!

[Dr. Caryn Beck-Southers @DrBeckSouthers]

@LinMize @Hyundai @EPA Keep tweeting it’s literally the only way to get their attention

[Linda Misner @LinMize]

Still waiting…and waiting…and waiting. No surprise. @Hyundai takes no responsibility for ENGINE FAILURE.

[Hyundai USA @Hyundai]

@LinMize The request has been sent on 11/1. Please allow until the end of day today for contact. ^cc

[Linda Misner @LinMize]

@IvyPearls1908 @Hyundai @NTSB @ConsumerReports @CNN I don’t think @Hyundai is capable of doing the right thing for consumers. They are so horrible - they need to be fined and oversight handled by the @EPA. Their warranty is worthless and their promise worth even less.