@anthonyrose And they're in fucking India. 'British Airways'.
Standing in Heathrow this morning, T5, British Airways' terminal, being asked to call a person in India (1.2hours later) who asked me to speak to someone in T5 (there was nobody without 100+ people already in line).
@SpotifyCares You just keep repeating the same thing to me. I get it. You promised premium but are delivering not a premium service. Are you going to do anything about it?
@SpotifyCares hi, please confirm how to remove adverts from my Spotify premium. If you've made that impossible, I'm going to unsubscribe. Some of your competitors don't do this, so I'll use them. I supposedly pay a "Premium" to not hear these ads.
@SpotifyCares I'm not sure how you can say it's "expected behaviour". It's not expected behaviour to pay for a premium service and still be hounded by ads. That's the whole point of my issue.