Subject: Report on Player Promoting Third-Party Automation Tools (Cheating/Botting) in Global Chat
Dear Developers / Support Team,
I am writing to report a player who is actively promoting and selling a third-party automation tool (bot/script) within the Global Chat, which violates the game's fair play policy.
Infractor's Username: 84839868321 (Level 5)
Platform Mentioned: Android and LD Player
Description of Violation: This user is continuously spamming the chat to advertise a paid monthly subscription tool that automates daily gardening and all in-game tasks from A to Z ("tự động hóa mọi thứ từ A đến Z"). They are also driving traffic to a TikTok account (ID: wsp.84839868321) for video tutorials.
This behavior severely damages the game's economy and ruins the experience for fair players. I have attached the screenshots as proof of the chat logs.
Please take immediate action to ban this account and investigate the tool to protect the game's community.
Thank you for your hard work and dedication!
Best regards.
@PlayCiDi và sử dụng #CiDiGames , @Asher_cidigames
Two big updates coming to CiDi Games, starting with something new 👇
🎁 Top up CiDiCoin for a friend
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Less friction, faster discovery, and a new way to share.
I know a lot of CiDizens don't use Discord, even though we have mods there handling questions 24/7.
To serve more of you better, I've been building a support site so we can handle issues more effectively.
I also want to apologize about DMs here on X. I can't see every DM that comes in, and they often don't notify me, so I haven't been able to respond in time. I'm sorry for that.
The support site goes live next week. All for a better CiDi Games. All for the community.