@TalkTalk@thaxton82 Craig, are you being passed between every department too? Then being told you need a new contract? We're only at 7 days of no internet but really can't take anymore of TalkTalks nonsense
@TalkTalk@ruth_hedley Ruth, we are having a similar issue - 7 days on all they want to do is sell us a new contract. Apparently it is the only way to get reconnected. Not happening but have reached a stand off situation now. Good luck
@TalkTalkGroup story about Talk Talk cancelling customer connections without new live connection and leaving them without internet. Any comments, apparently it's common practice to force sales of new fibre connection
@TalkTalk Husband is now on hold to speak to a manager as we continue to be given incorrect info and still no sign of anyone taking ownership and resolving this
@TalkTalk DM sent, please respond as this is beyond a joke now. Just been given a third phone number for 'someone who can help' and get recorded message saying there's a technical fault
@BRYN_BORANGA@TalkTalk Feeling your pain, we're starting a similar journey I fear. Still trying to find out which department needs to help us with our connection problem though
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