Lisa Cormier ☕️🌸

Design | UXR #TCdigital #GCvoice @thehubbits

[Lisa Cormier ☕️🌸 @LisaUXstories]

@quidampepin Par contre, j'entend plus souvent 'Pensée design' que 'Pensée conception' pour traduire Design Thinking 🤔

[Lisa Cormier ☕️🌸 @LisaUXstories]

@quidampepin est-ce que 'design' et 'conception' sont vraiment interchangeables ou il y a une différence (subtile) entre les deux? Moi j'ai l'ai l'impression que design = plus orienté vers le style visuel alors que conception = design au sense large? Ou c'est juste une question de préférence?

[Lisa Cormier ☕️🌸 @LisaUXstories]

@hpdailyrant @gwennasaurus could some of this be resolved with better designer x data architect communication?

[David Pepin @quidampepin]

@JuliannaRowsell Kind of a "grassroots" initiative from people from CSPS, CRA, EDSC - we at TBS mostly facilitated them getting together, etc. It uncovered many inconsistencies in the current design system - next step will be to fix them...! @LisaUXstories @SardonManuel @TonyBedward and many more

[Lisa Cormier ☕️🌸 @LisaUXstories]

@JuliannaRowsell @gordbot @afhill @CDS_GC I think some may underestimate the strategic impact designers can (or should) have, especially on large modernization initiatives. And we need experienced people to carry that responsibility.

[Lisa Cormier ☕️🌸 @LisaUXstories]

@JuliannaRowsell @gordbot @afhill @CDS_GC Exactly. I'm not a "classification" specialist by any means, but I feel like more senior-level design positions outside of the management track (CS or otherwise) are a move in the right direction. Hopefully, other departments will have more flexibility for that as well.

[Lisa Cormier ☕️🌸 @LisaUXstories]

@SarahSchacht @lisavation not a leadership research expert but... fire fighting?

[Lisa Cormier ☕️🌸 @LisaUXstories]

@CelesteCote @kingofark @afhill @quidampepin And I assume that there are different channels for outreach, raising awareness of services, etc. and the web would be a part of it

[Lisa Cormier ☕️🌸 @LisaUXstories]

@CelesteCote @kingofark @afhill @quidampepin Totally. Sometimes a big pain point with services is around "awareness" (ex. some users might not know that they need to register their boat)

[Lisa Cormier ☕️🌸 @LisaUXstories]

@SardonManuel @quidampepin Amanda Clarke's article brings up interesting insights on the challenges and opportunities of centralized digital services in the gov context. The execution might not be the same, but there are parallels between what she describes as DGUs and digital labs in large companies

[Lisa Cormier ☕️🌸 @LisaUXstories]

@afhill @quidampepin @CelesteCote but I'm not sure that it would neatly map out the distinction between comms/service

[Lisa Cormier ☕️🌸 @LisaUXstories]

@afhill @quidampepin @CelesteCote I guess if we want to make a distinction, there might be a difference between a gov service being "reactive" vs "proactive". Like offering a channel for input VS outreach (like in @CelesteCote 's example of promoting something)

[Lisa Cormier ☕️🌸 @LisaUXstories]

@afhill @quidampepin @CelesteCote Basically the distinction seems like a case of Conway's law😁

[Lisa Cormier ☕️🌸 @LisaUXstories]

@SardonManuel @quidampepin like DGUs? https://t.co/SW8WG92ffe

[Lisa Cormier ☕️🌸 @LisaUXstories]

@HoytMandy @CalvinR @afhill Please no "mandatory" Myers-Briggs in those profiles though lol 😁

[Lisa Cormier ☕️🌸 @LisaUXstories]

@afhill "you" as an individual team member or as a team?

[Lisa Cormier ☕️🌸 @LisaUXstories]

@cydharrell I sometimes like to try out the chatbots just to see how well it responds. Sometimes they can help me find answers or transfer to an actual human chat. As I've designed conversational UI before, I have fairly realistic expectations of them...I generally prefer chat to calling.

[Lisa Cormier ☕️🌸 @LisaUXstories]

@BeccaMcF Are the interim solutions actually providing value? Or is it just an arbitrary cut-off point? Are they going to be used to learn and help inform better decisions for the long-term solutions? What were the tradeoffs?

[Lisa Cormier ☕️🌸 @LisaUXstories]

@kingofark @berkun Not sure if I would correlate that kind of attitude to a certain age group or level of experience...It seems to be more around the individual's personality and the environments that shaped them.