It can feel odd that in 2020 we’re talking about the same things that were going to change the world in 2000: video meetings, moving off paper, real-time collaboration, ebusiness. But now there’s a forcing function for everyone to do it, and the technology is finally ready.
We know the COVID-19 outbreak will have lasting financial consequences for small businesses and working people. That’s why we’re keeping the lights on and the water running for the duration of the COVID-19 Civil Emergency.
My 2030 predictions for #CustomerSuccess:
5. Millions of CSMs in the profession
4. More CSMs than sales reps in many cos
3. CS degrees offered in many universities (starting to happen)
2. Your parents understand what the job is
1. Your CFO never asks “what is the ROI of CSM?”
Learn how Imagine Learning provides equitable access to education through technology-supported learning and language development.
#languageoflearning#edtech https://t.co/6Ukg5wL4jQ
I see so many people in #CustomerSuccess flailing because they don't approach it scientifically. They don't track what they are doing and assess the impact. Then they are surprised when they struggle to prove the ROI of CS. We are beyond the point where it's all art and gut feel.
See first hand what igniting engagement looks like for a #student. Meet Steve—as a third-grader and as a 14-year old—as he shares the impact Imagine Language & Literacy had on developing his language skills. https://t.co/vBdg1QSSBo #languageoflearning#literacy#edchat#edtech
Want to learn more about the importance of language development for student learning? Read the new white paper: All Students Are Language Learners: The Imagine Learning Language Advantage™ https://t.co/MhtIUI9sh9 #languageoflearning#literacy#math
For the last few decades, the cognitive science has been clear: Teaching systematic phonics is the most reliable way to make sure that students learn how to read words.
This explainer looks at the evidence: https://t.co/mUVL93Ctgy #GettingReadingRight
I want to see more women making decisions, controlling resources, & shaping policies. That’s why I’m committing $1B over the next 10 years to expanding women’s power & influence in the U.S. #EqualityCantWait, & no one in a position to act should either. https://t.co/Rh6SkRH0ma
@Steven_Almazan_@ImagineLearning Thanks for sharing with us. Great to meet you! My dad was thrilled to hear of another Boyle Heights kid fighting for equity!