@emi_koekemoer Hi Emi,
Any idea why people haven't been dispatched to sort it out yet? I think it's a bit weird, outages are obviously far less now without load shedding so how can it be 8hrs since the outage and no one has even been allocated to deal with this fault yet?
@CityPowerJhb hi, prepaid meter is rejecting a valid token I purchased from Nedbank, I logged a fault a few days ago but it hasn't updated. Could you please assist? CPWEB4274301
@emi_koekemoer Hi Emi, you say they're checking in KB but checking where? As far as I know/have seen no one from Joburg water has been out here in a while, could you maybe ask them for an ETA in terms of when they're gonna send someone out?
@emi_koekemoer@peregrino_sa@RLS9107 Alright thank you, I'll remove my tweet as what I said clearly isn't true. I apologize for being so harsh. It's just from our side of the fence we don't see much happening and it just looks like inaction across the board
@peregrino_sa@RLS9107@emi_koekemoer Mobilize? Go to the different substations where they are apparently working, get first hand information from the contractors, if contractors aren't there then she should press management about why.
@GrimsTwitty@CityPowerJhb Whereabout is in Kensington B is this? Can you ask these guys what's the actual story? The citypower twitter just keeps giving us the same stupid responses
@CityPowerJhb when I log a fault, it auto allocates a technician to the fault from the fault earlier this week and the fault that I'm logging gets ignored. Can you assist? CPWEB3944500 city power isn't closing the faults correctly
@dennissyb@CityPowerJhb This shit is ridiculous, even if they get us back on tonight, we have loadshedding from 10pm-midnight and it'll probably trip again after that load shedding.
@CityPowerJhb Hi, are you sure you're referring to the same outage? This is Kensington B in randburg, not Kensington, they usually send nightshift technicians out at night in our area
@CityPowerJhb power is off on Frere street in Kensington B. The power did not come back after loadshedding ended at 8pm, can you please assist/advise? CPWEB3888217