Liu

[Liu @Liu_Chiachen]

@SouthernHsg_UK Hello! Why the enquiry to [email protected] hasn’t been replied with a case ref after 10 days? The service is getting worse despite paying for the service charge!

[Liu @Liu_Chiachen]

@UKLabour Really? If my MP doesn’t even respond to the constituents, what I can expect from a labour government? @MarshadeCordova

[Liu @Liu_Chiachen]

@UKLabour What can I do when my local Labour MP doesn’t respond to constituents? It’s been 2 months since my enquiry to @MarshadeCordova — no reply despite several follow-ups. Her office never answers the phone during office hours either. This really isn’t acceptable. #Battersea

[Liu @Liu_Chiachen]

@Keir_Starmer What can I do when my local Labour MP doesn’t respond to constituents? It’s been 2 months since my enquiry to @UKLabour @MarshadeCordova — no reply despite several follow-ups. Her office never answers the phone during office hours either. This really isn’t acceptable. #Battersea

[Liu @Liu_Chiachen]

@UKLabour What can I do when my local Labour MP doesn’t respond to constituents? It’s been 2 months since my enquiry to @MarshadeCordova — no reply despite several follow-ups. Her office never answers the phone during office hours either. This really isn’t acceptable. #Battersea

[Liu @Liu_Chiachen]

@Keir_Starmer @UKLabour What kind of party and government do we have now? I can’t even get my local Labour MP @MarshadeCordova to respond to my enquiry after eight weeks and multiple follow-ups

[Liu @Liu_Chiachen]

Dear @MarshadeCordova, I wrote to your office on May 31 and despite the auto response said 20 days working day response. It has been 8 weeks. No one picking up the phone either. Would you please get back to me ASAP

[Liu @Liu_Chiachen]

@optivohomes how long we need to wait on the repair line? We had a water outage since last Saturday and why still no contractor attend yet? Each merging southern only get worse!!!

[Liu @Liu_Chiachen]

@Ryanair why my family member still need to get their boarding pass at airport despite they don’t need visa to enter uk or EU? it’s not that difficult to check which country are exempt from visa isn’t it…can we not waste everyone’s time?!

[Liu @Liu_Chiachen]

@optivohomes What’s the urgent repair number? Normal line has been 30 mins wait!!

[Liu @Liu_Chiachen]

@NatalieElphicke @PaulHackett10 @johngaryorr @KateNHF @UKParliament @optivohomes what’s the complaint policy to complain about your CEO?

[Liu @Liu_Chiachen]

@NatalieElphicke @PaulHackett10 @johngaryorr @KateNHF @UKParliament Paul Hackett's sole focus seems to be collecting titles while real problems at Southern go unaddressed. His track record screams incompetence. Service quality? Non-existent. Despite mergers, customer dissatisfaction keeps growing. Time for real leadership or a swift exit!

[Liu @Liu_Chiachen]

@SouthernHsg_UK Southern CEO @PaulHackett10's incompetence knows no bounds. From Optivo to Southern, he's shown no interest in improving service quality. Mergers after mergers, yet service only deteriorates. It's time he prioritised customers over titles and took real action to fix this mess!

[Liu @Liu_Chiachen]

@optivohomes Southern CEO @PaulHackett10's incompetence knows no bounds. From Optivo to Southern, he's shown no interest in improving service quality. Mergers after mergers, yet service only deteriorates. It's time he prioritised customers over titles and took real action to fix this mess!

[Liu @Liu_Chiachen]

@optivohomes This is not the worst of what’s not working! Our development has outage out of hot water and it’s been 3 days but no owner from southern we can contact, being passing around and no resolution. Who is the head of property manager?

[Liu @Liu_Chiachen]

@CommunityFibre Hi, How to contact support via email? Sent request online doesn’t even given any acknowledgement?! Thanks

[Liu @Liu_Chiachen]

@British_Airways @wings_around Why it’s always extremely busy since Covid, it’s 2023 now!

[Liu @Liu_Chiachen]

@British_Airways can you advise how to escalate my case? Your team replied without addressing any of my concerns. I request your team to issue a final deadlock letter and l refer me to CEDR complaint process, but they just went quiet. #BAcompliant

[Liu @Liu_Chiachen]

@HigginsPartner @HigginsHomesPLC Of course not! Buyers aware, Higgins built ACM flats and did not agree or sign up developer contract to pledge to fix! What a disgraces! #higginshomes #claddings

[Liu @Liu_Chiachen]

@LonTomc @optivohomes @PaulHackett10 only cares that he is a CBE. Everything has gone worse over years under his incompententship