@loveholidays Im currently on hold with another rep being told that there is a mix up between yourselves and the hotel. Either way I have been trying to rectify someone else's mistake since arriving.
@loveholidays@MartinSLewis absolute thieves , I was taken into hospital with hours left to live and declared unfit to travel, I have been in hospital for 10 weeks and found out I have cancer which will require treatment and you still refuse to accept we cancelled the holiday
@loveholidays just had to pay to check our 2nd bag in on flight back from Kos despite checking both in no problem in Manchester? How do I go about getting this cost refunded?
@loveholidays don’t use this company take your money then when there is an issue can’t help, had to book my own return flight as they wouldn’t help when home flight got cancelled
Customer service via phone and chat often lacks authority to resolve issues. Contact the complaints team directly by email for faster resolution. This approach resolved my issue [email protected]
@markrobinson444 Customer service via phone and chat often lacks authority to resolve issues. Contact the complaints team directly by email for faster resolution. This approach resolved my issue [email protected]
@loveholidays
You lot have women stranded in tunisa u have not booked their hotel u have messed them around for 48 hours and still refuse to assist them it is a bloody disgrace we are going to social media and the press about this. Disgusting
Really disappointed with my experience with @loveholidays. I arrived at my hotel late last night and was told that the room I had booked was not available. What makes this more frustrating is that I had actually paid a booking amendment fee to them to secure a sea-view room.