#Diversity and #Inclusivity discussed at most insightful session at our Academy on Air chaired by @robins_rebecca and Interbrand’s Marianne Waite and @CSpaceGlobal Benjamin Moncrieffe who talked on #InclusiveDesign and its importance to deliver better products and services
How do you fund the creation of extraordinary customer experiences? Here's the 95-5 Doctrine, courtesy of Michelin Star restaurant Eleven Madison Park. It's as simple as it's great. https://t.co/3geFmRyPWx
In the “Age of You” brands are becoming the consumer’s personal partner. @Interbrand What do you stand for (and what do you stand against)? Brands must be clear what they stand for.
"If we don’t disrupt ourselves, then someone will do it to us. We wanted consumers to be able to use our #tech how ever they wanted to, which was a pretty risky move," says @Cisco’s @KarMWalker#BGB2018#ActivatingBrave
"Our #brand mission is to be accessible beauty to all. Fashion shows are normally quite closed to the public. We organized a catwalk on the Champs-Élysées to showcase our diverse vision of beauty," says @Loreal‘s Pierre Emmanuel Angeloglou. #BGB2018#ActivatingBrave