Shortly after I was *attacked in my sleep* by an intruder, I moved out of my home of 12 years. I had to do it in 2 weeks. I called @optimum to cancel my internet service. They convinced me to do a temporary pause instead. (THREAD)
@optimum Shame on you @Optimum for using "company policy" as an excuse to not have the humanity to refund someone experiencing the most traumatic event of their life.
@optimum Let me repeat: a company with $8.5 billion in revenue could not refund $116.23 to someone who has already given the company over $14,000 as a loyal customer for over 12 years. Because of company policy.
@optimum Because of "company policy" and because I agreed to the pause during my time of complete and utter duress, they would not refund me. I even offered to submit a police report and doctor's note.
@iFindPanicans@PatriotRose36 @Standup__Man @RepOgles@AGPamBondi You must be miserable navigating the world like everything is a competition and anyone who is different is your enemy. That’s some SDE right there.
@roguesledger @ThePatriotOasis@jimmyfallon I love how you changed the topic. We are comparing the parade to a late night show. No one mentioned your corny ass nephew.