Kevin Lodaya

CA by profession and Explorer by Heart !!

[Kevin Lodaya @LodayaKevin]

@UberIN_Support @Uber_India @Uber_Support still uber charges me cancellation fees. Clearly driver is denying for pickup. And also see this different reasons to not to come for pickup. Check recorded uber call also.

[Kevin Lodaya @LodayaKevin]

@UberIN_Support still uber charges me cancellation fees. Clearly driver is denying for pickup. And also see this different reasons to not to come.

[Kevin Lodaya @LodayaKevin]

@UberIN_Support Since more than hour, I have dm all the screenshots of authorisation holds charged illegally by uber and not reversed, the final fare paid and other.

[Kevin Lodaya @LodayaKevin]

@UberIN_Support @Uber_India twice charged for same trip, while booking Rs. 180 kept as authorization hold which is not reversed yet on paying Rs. 238.88 on completion of the trip. This is the second time this kind of fraud Uber is doing.

[Kevin Lodaya @LodayaKevin]

@UberIN_Support I have already sent all the screenshots of both the payments made for the same ride.

[Kevin Lodaya @LodayaKevin]

@UberIN_Support Still no resolution is being provided. Nor any update. This is the way uber has started charging twice for the same trip

[Kevin Lodaya @LodayaKevin]

@UberIN_Support This is the authorisation hold still not reversed on paying final fare separately

[Kevin Lodaya @LodayaKevin]

@Nissan_India @Nissan
#NissanTekton #NissanExcellence #MySUVExcellenceBadge #75YearsofSUVExcellence

[Kevin Lodaya @LodayaKevin]

@Nissan_India @Nissan
#NissanTekton #NissanExcellence #MySUVExcellenceBadge

[Kevin Lodaya @LodayaKevin]

@UberIN_Support @Uber_India @Uber @UberIN_Support @MORTHIndia
Uber India is seriously doing fraud, by Increasing fare at end of ride for the same route as selected and taken. Every time a diff reason for fare increase, the X account team has agreed excess amt hv charged but they can't refund.

[Kevin Lodaya @LodayaKevin]

@UberIN_Support the route was followed the same as while booking entirely and the fare got increased by Rs. 150 approx, the time was much lower than suggested time. What's going on ?
Uber can check the booking route and final route. This is only a fraud.

[Kevin Lodaya @LodayaKevin]

@UberIN_Support @UberIN_Support My concern is not at all addressed, Uber customer support team are just copying and pasting the same message in DM.

[Kevin Lodaya @LodayaKevin]

@UberIN_Support @UberIN_Support Nothing has been addressed. Uber India is fraudster and should be shown it's place. It is better that other cab options are coming up. I take approx 20 to 25 uber trips a month but this would be my last trip with uber.

[Kevin Lodaya @LodayaKevin]

@UberIN_Support As you have admitted, I have paid extra amount and uber won't refund. This makes my case even more strong in court of law along with all other proofs.

[Kevin Lodaya @LodayaKevin]

@UberIN_Support There is no worth of appreciation and understanding of taking wrong from a loyal customer should be from your side. Uber is a fraud looting company and doing favour on Indian customer. I would see to it that uber gets ban atleast I. My area. And people boycott to use it

[Kevin Lodaya @LodayaKevin]

@UberIN_Support Uber, you have accepted that I have paid extra amount still you are not issuing me refund for wrong amount taken by your company. Strange. This is the biggest fraud and added to my proof to have legal proceedings against uber

[Kevin Lodaya @LodayaKevin]

@UberIN_Support If uber is wrong than wrong where is the question of maximum price adjustments comes in picture. On email uber gives different reason to increase price and on app different reason. Which all are wrong reasons to increase price. This is the uber way of fraud.

[Kevin Lodaya @LodayaKevin]

@UberIN_Support My concern is wrongly addressed and Uber is just sending copy paste messages without knowing the facts of the case.

[Kevin Lodaya @LodayaKevin]

@UberIN_Support what is wrong with Uber India, why are you sending copy paste messages in DM where as checking my fact of the case. My route was not changed neither the pick up and drop off locations

[Kevin Lodaya @LodayaKevin]

@UberIN_Support It has been a lot of time waste in following up for the total mistake and fraud by Uber. No courtesy of Uber support team to reply post asking for details via DM

[Kevin Lodaya @LodayaKevin]

@UberIN_Support Have shared detailed justification, proofs, and fraud by Uber over DM, still no reply. Strange. This is the real price a loyal uber user paying