Tracey Longworth

Loves sunshine, shoes & shopping...oh and cake, cocktails, Christmas and 80's music! In no particular order 🌞 👠 🍰 🍸

[Tracey Longworth @Longo66]

@ASOS struggling to get a reply to my refund query. Have been emailed but that was days ago. Is there someone I can call please or ask them to get in touch with me. Thank you

[Tracey Longworth @Longo66]

@HMRCcustomers Yes i would like you to PM me please

[Tracey Longworth @Longo66]

@HMRCcustomers can someone please contact me regarding my tax return please? Thank you

[Tracey Longworth @Longo66]

@brevilleUK Hi, i bought the Breville Lustra matt black kettle a few months ago from Argos. The switch is now faulty and won't turn on properly. What do i need to do? I got the matching toaster, so ideally need a replacement. Not sure if you have had any other issues?

[Tracey Longworth @Longo66]

@VeryHelpers 2 day conversation on here and told to ring... over 35 mins on hold. Is this acceptable? Wouldnt mind but my parcel hasn't arrived either! Safe to say won't be buying off @verynetwork ever again!

[Tracey Longworth @Longo66]

@VeryHelpers Have dm'd you details. Thanks

[Tracey Longworth @Longo66]

@VeryHelpers Parcel should have been delivered to click and collect store last Tuesday. Still not arrived... When I log into 'my account' to track, it says in transit. Please advise.

[Tracey Longworth @Longo66]

@MatalanHelp please can you contact me. I ordered the Alderhey pyjamas at 8am this morning only to have half the order refunded as out of stock....really? You must of had stock at that time!!

[Tracey Longworth @Longo66]

@schuhHELP can you message me regarding my recent order please?

[Tracey Longworth @Longo66]

@ASOS_HeretoHelp Returned some shoes and not had a message to say you have received them or refunded. Was over 2 weeks ago. Thanks

[Tracey Longworth @Longo66]

@HalifaxBank Any update on my chargeback from Virgin Holidays? Filled in form online and even that said I might need to wait 45 days! Really? Other banks do it within hours...

[Tracey Longworth @Longo66]

#NewProfilePic

[Tracey Longworth @Longo66]

@lilmisstam2011 hi yes got a call on saturday. They said would refund me but concerned as some people have said they had to apply online for refund. Did you? Yes was told 120 days. Shocking isnt it.

[Tracey Longworth @Longo66]

@HolidayExtras I have left 4 messages now through your apps contact us page, as there are no live chat agents available. I get the automated reply to say you will respond with 7 days and I do not get any response. Is there a problem with your messaging service?

[Tracey Longworth @Longo66]

@VirginHolidays contacted you via whatapp and you confirmed cancellation and would start the refund process up to 120 days. When i go into the app my invoice doesnt show as cancelled yet. Can you confirm it by email please?

[Tracey Longworth @Longo66]

@HolidayExtras I have left 4 messages now through your apps contact us page, as there are no live chat agents available. I get the automated reply to say you will respond with 7 days and I do not get any response. Is there a problem with your messaging service?

[Tracey Longworth @Longo66]

@VirginAtlantic is there a reason @VirginHolidays not answering tweets at the mo? I know my holiday is cancelled as you are not resuming flights until the 20th July. Just need confirmation to start the refund process behind the thousands already waiting #radiosilence

[Tracey Longworth @Longo66]

@VirginHolidays can you confirm my holiday is cancelled to Barbados on 18th July please? @VirginAtlantic have said the flight isn't going, but still not heard off you. Ive filled the form in twice and no-one has contacted me. I want to start the refund process please. Thanks.

[Tracey Longworth @Longo66]

@VirginHolidays can you confirm my holiday is cancelled to Barbados on 18th July please? @VirginAtlantic have said the flight isn't going, but still not heard off you. Ive filled the form in twice and no-one has contacted me. I want to start the refund process please. Thanks.

[Tracey Longworth @Longo66]

@VirginHolidays Any update?

[Tracey Longworth @Longo66]

@VirginHolidays Completed the online form to change dates for my July holiday. I understand its done in dept date order. My balance is due at the end of the week. If I amend dates it won't then be due. Will my holiday be cancelled if i do not pay, as trying to transfer it?

[Tracey Longworth @Longo66]

@VirginHolidays Can you confirm when I will get notification from you that my holiday is cancelled. Ive filled out the call back form back in April and no-one has contacted us yet. Thank you