Lord Tom Miles

The Saviour Of Misbehaviour, #LordIronBeard

[Lord Tom Miles @Lordironbeard]

@youfibre I have been migrated to you from @Brsk_uk and my bill has increased from £31 to £59.88. Why is this?

[Lord Tom Miles @Lordironbeard]

Rename Birmingham Airport as Ozzy Osbourne International - Sign the Petition! https://t.co/2Nm0z1c2w8 via @UKChange

[Lord Tom Miles @Lordironbeard]

@IcelandFoods I’ve also been trying to ring your branch since I got the text, and they are not answering!

[Lord Tom Miles @Lordironbeard]

@IcelandFoods what is going on with your Stourbridge branch?? My shopping was due between 12.30 and 14.30 yesterday, had a call saying that your driver had walked out, so it would be delivered today between 10-12, and now I get a text saying that he can’t access the property?

[Lord Tom Miles @Lordironbeard]

@McDonaldsUK how do I report that half my order was missing through your app?

[Lord Tom Miles @Lordironbeard]

@Brsk_uk can you tell me when the going live and installation dates will
be in my area please? I’m having to pay Virgin Media an extortionate amount each month because I’m out of contract.

[Lord Tom Miles @Lordironbeard]

@eon_next where do you get off emailing stating you are raising my DD by £130 a month, when not only are we using significantly less than we are paying now,we are over £600 in credit?!?

[Lord Tom Miles @Lordironbeard]

@Brsk_uk @virginmedia I sent you a PM at 9.30 this morning and haven’t heard anything???

[Lord Tom Miles @Lordironbeard]

@Brsk_uk can you tell me when the installation in my road will roll out! I signed up 2 months ago and no news yet. Plus @virginmedia have decided to double my payments as I’m out of contract!

[Lord Tom Miles @Lordironbeard]

@virginmedia That’s not everyone is it then? That’s just new customers. It’s amazing how @skytv deals are for both new and existing customers. Now that’s everyone. We are going round in circles here, it’s obvious that new customers are far more valued than existing customers.

[Lord Tom Miles @Lordironbeard]

@virginmedia You can explain how a new customer is more valued than an existing one for starters. #virginmediafail

[Lord Tom Miles @Lordironbeard]

@virginmedia No thanks your existing customer deals are utter garbage. If only you spent as much time looking after the customers who have been with you for years and spent tens of thousands of pounds with you, you might have a better customer retention rate #virginmediafail

[Lord Tom Miles @Lordironbeard]

My account to look at purchasing this offer only to be told it’s for new customers only and the best deal you can offer me as a customer of 15 years who has spent thousands with you over the years is £57 a month for just BB! Wtf?!??

[Lord Tom Miles @Lordironbeard]

@virginmedia I am currently out of contract with yourselves, and you have upped my payments from £35 to £58 a month. I’ve looked on your website today and see that you are advertising a deal with the same BB (250mb) TV and landline for £36 a month, I log into

[Lord Tom Miles @Lordironbeard]

@TUIUK @bhx_official I have done.

[Lord Tom Miles @Lordironbeard]

@bhx_official what is the number for the lost luggage dept? My suitcase was missing from my @TUIUK flight yesterday, i filled in your online and paper forms, but have had no confirmation of this other than the photos I took.

[Lord Tom Miles @Lordironbeard]

@bhx_official @TUIUK This gives me the number I have been ringing, however no one answers the phone. Is there anyone else I can contact, as the information you have given me is beyond useless.

[Lord Tom Miles @Lordironbeard]

@TUIUK any news on the suitcase of mine that you seem to have lost on my flight home? Your staff at BHX seemed uninterested in helping!

[Lord Tom Miles @Lordironbeard]

@eon_next Can’t, won’t let me, even though I follow you

[Lord Tom Miles @Lordironbeard]

@eon_next why after sorting out YOUR mistakes and being over £1000 in credit and getting out DD changed to £200 a month from £535 have you changed our DD back with less than 12 hours before taking it?? Not replying to emails now either UTTER DISGRACE!