Lou

Teacher, gardening, camping, lefty

[Lou @Lou86447643]

@CrossCountryUK you have cancelled the 11:30 Birmingham New Street to Cardiff train. Is my ticket with you valid on the next service at 12:12.

[Lou @Lou86447643]

@tfwrail any chance of a train from Llandaf to Cardiff? Everything seems to be cancelled or delayed.

[Lou @Lou86447643]

@tfwrail you have cancelled the 11:33 Llandaf to Cardiff train. Are you going to cancel the next one as well?

[Lou @Lou86447643]

@tfwrail sitting on the 11:51 Shrewsbury to Cardiff. Train not moving; no info. What’s happening please?

[Lou @Lou86447643]

@cardiffcouncil one of your bin lorries has caught a wire and pulled the guttering off the front on my house. There is significant damage. Who do I contact please?

[Lou @Lou86447643]

@gohenry I have had an email allegedly from you, asking for my bank details. I have recently closed an account. Is it usual for you to request bank details by email or is it a scam?

[Lou @Lou86447643]

@RoyalMail I sent a parcel 48hr on 09/01. It has not been delivered. Your website keeps sending me on a circle. How do I claim a refund?

[Lou @Lou86447643]

@CrossCountryUK I have an Advanced Single. I want to get to Birmingham, via Bristol if absolutely necessary. Is ticket acceptance in pace with other companies?

[Lou @Lou86447643]

@CrossCountryUK you have cancelled the 18:45 Cardiff to Birmingham train. Can I catch an earlier service?

[Lou @Lou86447643]

@CrossCountryUK Is this the only earlier train I can board? There’s trains at 18:18 & 18:30. Will CC tickets be accepted on these services?

[Lou @Lou86447643]

@tfwrail Why is this please?

[Lou @Lou86447643]

@tfwrail the 07:41 Llandaf to Cardiff has disappeared from the timetable. Is this permanent or temporary?

[Lou @Lou86447643]

@tfwrail how do I claim delay repay with tap in?

[Lou @Lou86447643]

@tfwrail So no trains are running from Barry Docks? Why is the 17.27 showing as on time? When will the bus be here and where does it stop?

[Lou @Lou86447643]

@tfwrail 16:57 Barry Docks to Cardiff Central delayed. TfW Journey check showing an error message. What is happening with this train please?

[Lou @Lou86447643]

So, no trains will run through Barry Docks?

[Lou @Lou86447643]

@CrossCountryUK you have cancelled multiple Birmingham to Cardiff trains today. Can I get an earlier service than the one that I booked?

[Lou @Lou86447643]

@CrossCountryUK Sorry I meant the 08:45. I was told to get the 9:10. Train is broken down. When is next service?

[Lou @Lou86447643]

@CrossCountryUK you have cancelled 09:45 Cardiff to Gloucester. Are you planning to cancel the next one as well?

[Lou @Lou86447643]

@Tesco hi some of my click and collect order is wrong. I don’t have some of what I ordered but I do have some of what I didn’t. How should I proceed?