Louise Edwards

[Louise Edwards @LouJEdwards]

@VirginAtlantic I don’t believe it is to do with availability - I was looking at flights across the whole of 2024, Mar, Jun, Jul and most recently the window only just opened sept 24 and all prices have shot up by 3.5 times???

[Louise Edwards @LouJEdwards]

@VirginAtlantic I purchased flights for Dec 2023 - 2 ppl @ cost total of £1100. I need to move them and the flight prices were looking similar, however on looking the past week the price is now £3600-£3800 how can this be?

[Louise Edwards @LouJEdwards]

@BristolAirport One hour queue in security this evening, while people were allowed to queue jump with no challenge from your staff (even after they were informed)! Only 2 people checking passports with 3 people standing around not doing anything and another 2 maybe doing training!!

[Louise Edwards @LouJEdwards]

@TUIUK I am also nervous as you have outsourced the flight to a different airline - will the guidance still stand?

[Louise Edwards @LouJEdwards]

@TUIUK you’ve auto allocated my under 12 child a seat on the plane 9 rows away from either parent! 70 mins on hold to attempt to rectify, and still on hold…….

[Louise Edwards @LouJEdwards]

@TUIUK I hope this is the case, as I assume all seats will of been allocated and currently it doesn’t meet what your guidance online states about under 12’s, it states if this happens to contact you to resolve!

[Louise Edwards @LouJEdwards]

@TUIUK still can’t get through on phone, I don’t have hours spare…..you have allocated my child a seat 12 rows away from either parent - I fly in 48hours!!!!!! Can I be contacted@to rectify!!!!!!

[Louise Edwards @LouJEdwards]

@TUIUK absolutely livid, I have sat on hold for 2hrs 7mins to then be cut off! Disgraceful and I still have a child who has been allocated a seat on the plane 12 rows away from either parent! Can I be contacted asap

[Louise Edwards @LouJEdwards]

@TUIUK how can this wait ever be acceptable - still waiting, can’t book a ring back service! #holidaynotevenstarted #TUI #shockingservice

[Louise Edwards @LouJEdwards]

@VodafoneUK can you tell me why your call operators are unable to help me a query and they don’t have the ability to escalate to anyone more senior! 22 years loyal to Vodafone and now will have no option but to leave!

[Louise Edwards @LouJEdwards]

@nuttynoah @CP_UK_Longleat Yay 👏👏👏

[Louise Edwards @LouJEdwards]

@Peterlangbar @Beachcomber_ @clattenburg1975 Congratulations 🥂🥂

[Louise Edwards @LouJEdwards]

@SW_Help In the previous tweet reply you stated that the last shuttle train from Basingstoke to Andover is 2107. I won’t be leaving London Waterloo until 11pm, so need to be clear on onward journey from Basingstoke to Andover if no shuttle service available?

[Louise Edwards @LouJEdwards]

@SW_Help Andover to Basingstoke shuttle service, is this bus replacement? If so what is the anticipated journey length so I can plan onward journey? What time is the last shuttle service from Basingstoke to Andover on Thursday eve - lone female and travelling back on 23.40 LWR

[Louise Edwards @LouJEdwards]

@SW_Help Ok thank you - is their replacement bus service from Basingstoke to Andover, or am I able to use a taxi and claim back the costs?

[Louise Edwards @LouJEdwards]

@SW_Help Thank you - the website states 38 mins past the hour Andover to Bstoke, Bstoke to Andover 7 mins past the hour. It doesn’t state the last shuttle train from Basingstoke to Andover in the evening - this is what I need the clarity on as I am travelling very late?

[Louise Edwards @LouJEdwards]

Yay 😀 can’t wait for tomorrow!

[Louise Edwards @LouJEdwards]

@DunelmUK So in your social media you provide 0345 1 656565 however your paperwork provided in orders directs you to phone the 0845 number for customer service 🤔🤔🤔

[Louise Edwards @LouJEdwards]

@DunelmUK disgusted that you deliver me a damaged product, I ring your customer support and get charged £17.25 in charges - it’s been illegal since 2014 for you to have a 0845 number for customer support #bbcnews #bbcwatchdog