Within the usual time limits? From the tweets I'm seeing you're not refunding at all? I myself have waiting on hold for 2hours and 30 mins only to be placed on hold again! Even with covid-19 everywhere else seems to have their customer service in check.
@lufthansa The worst airline I have ever dealt with. Incorrect luggage was processed and now I am being told no refund 4 months away from booking. Called service centre and was told it was my own fault by a service manager! Keep well away...
@BritishGas the worst company I have every dealt with for gas. Had 30 calls over the past 2 months just to resolve my bill and change an account and you get past from one person to the other. Leaving them today and could not be happier. Incompetence at it's finest. Awful service
@ArgosHelpers Abysmal service. I have been emailed A YEAR later and regarding DANGEROUS dryer. Now they can't call me back within 48 hours after being passed from 4 departments. I was assured the online help would assist but they can't. I will be contacting Trading Standards.
@bisping just wanted to say mate, if you can get your retirement fight in Manchester, it would be an honour to see you bow out at home! Only ever saw you fight once at 204 but was a great night #ManchesterLadThroughAndThrough 👍