Lt Colonel Jasbir Singh Nagra( Retd)

I’m responsible for my views .

[Deepinder Goyal @deepigoyal]

Temple's first validation study is out.

Researchers tested Temple's Brain Flow index head-to-head against Transcranial Doppler (TCD), the gold standard for measuring cerebrovascular function. 23 healthy adults, two challenges: cycling and a standing-to-supine postural shift.

The result that stood out most to me: when participants lay down, their heart rate dropped, but their brain blood flow went up. Temple tracked this accurately, right alongside the Doppler. Any device that only measures heart rate would have gotten this completely wrong.

Across both challenges, Temple's Brain Flow tracked Middle Cerebral Artery velocity (MCAv) with within-subject temporal correlation of r≈0.8 (p<0.001), which is very high even for medical devices.

The paper is posted as a preprint and submitted for peer review. One study, two interventions, healthy adults only, but it's the first step. More validations on Brain Flow, as well as on Entropy with different modalities are underway across the globe. We will keep sharing them as they trickle in.

We encourage researchers to replicate this. We'll happily loan Temples to any qualified researcher who wants to pressure-test any of our metrics independently.

https://t.co/86vUY9YQbV

Cc @agingroy

[Lt Colonel Jasbir Singh Nagra( Retd) @LtCol_JS_Nagra]

@rashtrapatibhvn Proud to be part of the same unit to which Sepoy Janjal Pravin Prabhakar belongs to.

[Deepinder Goyal @deepigoyal]

Last one on this topic, and I have been holding this in myself for a while.

For centuries, class divides kept the labor of the poor invisible to the rich. Factory workers toiled behind walls, farmers in distant fields, domestic help in backrooms. The wealthy consumed the fruits of that labor without ever seeing the faces or the fatigue behind it. No direct encounter, no personal guilt.

The gig economy shattered that invisibility, at unprecedented scale.

Suddenly, the poor aren't hidden away. They're at your doorstep: the delivery partner handing over your ₹1000+ biryani, late-night groceries, or quick-commerce essentials. You see them in the rain, heat, traffic, often on borrowed bikes, working 8–10 hours for earnings that give them sustenance. You see their exhaustion, their polite smile masking frustration with life in general.

This is the first time in history at this scale that the working class and consuming class interact face-to-face, transaction after transaction. And that discomfort with our own selves is why we are uncomfortable about the gig economy. We want these people to look our part, so that the guilt we feel while taking orders from them feels less.

We aren't just debating economics. We are confronting guilt. That ₹800 order might equal their entire day's earnings after fuel, bike rent, and app cuts. We tip awkwardly, or avoid eye contact, because the inequality is no longer abstract. It's personal.

Pre-gig era, the rich could enjoy luxury without moral discomfort. Labor was out of sight. Now, every doorbell ring is a reminder of systemic inequality. That's why debates explode. It's not just policy. It's emotional reckoning. Some defend the system (“they choose it”), others demand change (“this isn't progress, its exploitation”).

And here’s the uncomfortable twist: the unsaid ask of clumsy ‘solutions’ isn’t dignity. It is about returning to invisibility.

Ban gig work and you don’t solve inequality. You remove livelihoods. These jobs don’t magically reappear as formal, protected employment the next day. They disappear, or they get pushed back into the informal economy where there are even fewer protections and even less accountability. Over-regulate it until the model breaks, and you achieve the same outcome through paperwork instead of slogans: the work evaporates, prices rise, demand collapses, and the people we claim to protect are the first to lose income.

And then what happens?

The rich get their old comfort back. Convenience returns without faces. Guilt dissolves. We go back to clean abstractions and moral posturing from a distance. The poor don’t become safer, they become invisible again: back in cash economies, back in backrooms, back in shadows where regulation rarely reaches and dignity isn’t even debated.

The gig economy just exposed the reality of inequality to the people who previously had the luxury of not seeing it. The doorbell is not the problem. The question is what we do after opening the door.

Visibility is the price of progress. We can either use this discomfort to build something better (which we keep doing continuously as delivery partners are our backbone), or we can ban and over-regulate our way back into ignorance. One of those choices improves lives. The other simply helps the consuming class feel virtuous in the dark.

[Deepinder Goyal @deepigoyal]

One more thing. Our 10 minute delivery promise is enabled by the density of stores around your homes. It’s not enabled by asking delivery partners to drive fast. Delivery partners don’t even have a timer on their app to indicate what was the original time promised to the customer.

After you place your order on Blinkit, it is picked and packed within 2.5 minutes. And then the rider drives an average of under 2kms in about 8 minutes. That's an average of 15kmph.

I understand why everybody thinks why 10 minutes must be risking lives, because it is indeed hard to imagine the sheer complexity of the system design which enables quick deliveries.

Also, if you've ever wanted to know why millions of Indians voluntarily take up platform work and sometimes even prefer it to regular jobs, JUST ASK any rider partner when you get your next food or grocery order.

You will be humbled by how rational and honest they will be with you.

Having said that, no system is perfect, and we are all for making it better than today. However, it is far from what it is being portrayed on social media by people who don't understand how our system works and why.

If I were outside the system, I would also believe that gig workers are being exploited, but that's not true.

[Deepinder Goyal @deepigoyal]

Agree. And literally everyone who has a job wants to get paid more. Everyone thinks they deserve better. At the end of the day, market forces decide how much does someone get paid.

Companies reliant on gig economy compete very brutally with each other. Demand is more than the supply, which results in gig incomes being more than what many formal entry level jobs in India pay.

[Deepinder Goyal @deepigoyal]

Agree.

I repeat – gig workers is one of the largest organised job creation engines in India. And we provide insurance, fair, timely and predictable wages.

Gig doesn’t need more regulation, it needs less regulation. It will bring more people into the fold, who will be able to earn some money, upskill themselves and later join India’s organised workforce. Not to mention, consistently send their kids to school - which will fundamentally change the fabric of our nation one generation later.

[Deepinder Goyal @deepigoyal]

I am all for peaceful protests against anything and everything. But violent protests and stopping others who want to work from working is not okay (proof attached).

Here’s what we know – a number of these protestors were not even our delivery partners. They were agents of political interests, piggybacking on the narrative to gain political mileage.

[Deepinder Goyal @deepigoyal]

Zomato and Blinkit delivered at a record pace yesterday, unaffected by calls for strikes that many of us heard over the past few days.

Support from local law enforcement helped keep the small number of miscreants in check, enabling 4.5 lakh+ delivery partners across both platforms to deliver more than 75 lakh orders (all-time high) to over 63 lakh customers during the day. This happened without any additional incentives for delivery partners - NYE does see higher incentives than usual days and yesterday was no different than the past NYE days.

I am grateful to local authorities across the country and to our teams on the ground for clear enforcement and swift coordination.

Most importantly, thank you to our delivery partners who showed up despite intimidation, stood their ground, and chose honest work and progress.

One thought for everyone: if a system were fundamentally unfair, it would not consistently attract and retain so many people who choose to work within it. Please don’t get swept up by narratives pushed by vested interests.

The gig economy is one of India’s largest organised job creation engines, and its real impact will compound over time, when delivery partners’ children, supported by stable incomes and education, enter the workforce and help transform our country at scale.

[Lt Colonel Jasbir Singh Nagra( Retd) @LtCol_JS_Nagra]

@adgpi is it permitted for the serving soldiers to post anything on social media in uniform in their personal capacity?

[Lt Colonel Jasbir Singh Nagra( Retd) @LtCol_JS_Nagra]

@bigbasket_com This is not the first time experience with you guys, things are always like that.

[Lt Colonel Jasbir Singh Nagra( Retd) @LtCol_JS_Nagra]

@bigbasket_com I ordered something from your platform but now from the last so many minutes it is getting delayed as no rider has been assigned. if you don’t have riders then why are you accepting orders ?

[Lt Colonel Jasbir Singh Nagra( Retd) @LtCol_JS_Nagra]

@bigbasket_com If you are reverting back after so many hours then I can understand the condition of your management handling the business on ground. So i knew that there is no point raising then concern here.

[Lt Colonel Jasbir Singh Nagra( Retd) @LtCol_JS_Nagra]

@bigbasket_com The most pathetic and disgusting service where there is no professionalism be it your rider or your support team.

[Lt Colonel Jasbir Singh Nagra( Retd) @LtCol_JS_Nagra]

@bigbasket_com

Dear Customer,

Your bbnow Order #BNN-1749298552-20250728 has been cancelled upon your request.

Regards,
Team bigbasket
What is this ?

[Lt Colonel Jasbir Singh Nagra( Retd) @LtCol_JS_Nagra]

Pal share the proof that I have requested for the order cancellation

[Lt Colonel Jasbir Singh Nagra( Retd) @LtCol_JS_Nagra]

@bigbasket_com still waiting for the reply from your side, in the world of quick commerce, your team is still moving like Tusker ?

[Lt Colonel Jasbir Singh Nagra( Retd) @LtCol_JS_Nagra]

@bigbasket_com I’m sorry to say but you guys need to improve a lot on your quick commerce sector as a simple order has created such a ruckus that it has exposed your rider grooming, chat support and call executive support which requires a lot of improvement.

[Lt Colonel Jasbir Singh Nagra( Retd) @LtCol_JS_Nagra]

RT @deepigoyal: Out now - our Q1FY26 Report: https://t.co/xSHGbtK0Hj

Quick snapshots of Eternal’s Q4FY25 results:

#Performance
Consolidat…

[Lt Colonel Jasbir Singh Nagra( Retd) @LtCol_JS_Nagra]

@FG_India hi team,
Wanted to raise an issue regarding the poor service provided by your service center representative for rectifying a small issue in the split AC.The team is ruining company’s image by showing a very unprofessional behaviour on ground.

[Lt Colonel Jasbir Singh Nagra( Retd) @LtCol_JS_Nagra]

@FG_India hi team,
Is there any turn around time for the complaints raised for the products bought from your brand or not.Because the people working here in jammu are actually running your brands name.pls look into this or else you will loose your customers.