Lucy Birch

[Lucy Birch @LucyBirch2014]

Urghhh no one use @ao their customer service is an absolute joke! Utterly disgusting how they will do nothing to actually fix THEIR issues but somehow think an apology is good enough- problems arise, it’s what you do to rectify them counts. Avoid at all costs

[Lucy Birch @LucyBirch2014]

@currys Again, as much as I appreciate your response, I have already tried to sort this issue multiple times and you refuse to replace the item - you says it’s @BekoUK issue and they says it’s yours. It’s ridiculous and yet it’s the customer who is suffering

[Lucy Birch @LucyBirch2014]

@BekoUK @BekoUK as much as I appreciate the reply,I’ve already called you 3 times and you’ve done absolutely NOTHING but fob me off! Your product doesn’t work and hasn’t from the day it was plumbed in,neither you nor @currys will take responsibility.Absolutely disgusting customer service

[Lucy Birch @LucyBirch2014]

@GMB @piersmorgan @piersmorgan I totally agree with you ! The image is not the problem, it’s the suggestion that the image is healthy which is the issue. If there was a picture of a woman smoking with the suggestion that was healthy, there would be an outcry !!

[Lucy Birch @LucyBirch2014]

@piersmorgan I totally agree with you ! The image is not the problem, it’s the suggestion that the image is healthy which is the issue. If there was a picture of a woman smoking with the suggestion that was healthy, there would be an outcry !!

[Lucy Birch @LucyBirch2014]

@skytv any chance of you actually bothering to answer me ? Your customer service is a disgrace right now !! 2 more days trying to get through to you with no joy !

[Lucy Birch @LucyBirch2014]

Nobody minds a bit of a wait but come on @skytv , you’re taking it beyond acceptable now ! Not good customer service with so many other options available out there !

[Raymond Docwra @RaymondDocwra]

@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam

[Lucy Birch @LucyBirch2014]

@skytv I’ve been desperately trying to alter my sky package for weeks now, but every time I try online, I get a message to call you - but you never answer, even after holding for 45mins when the wait time is being shared as 10mims! Getting utterly ridiculous now, can you help ?

[Lucy Birch @LucyBirch2014]

@SkyHelpTeam my broadband connection is really poor at the minute - can you help please ?

[Lucy Birch @LucyBirch2014]

@ranvir01 where did you get your dress that you’re wearing this morning on @GMB ? I’m in love !

[Lucy Birch @LucyBirch2014]

@Matalan I am fuming! Ordered a costume online for my sons nativity, paid, due tobe delivered to store in 1 week. Day of delivery I get email to say costume not in stock and order’s cancelled! WTF?! Desperate scramble to get costume for distraught son now- disgusting service 😡

[Lucy Birch @LucyBirch2014]

@Harrods do you sell caviar online ? I live far away but your caviar is my mother’s favourite and I wanted to get her some as a Christmas gift

[Lucy Birch @LucyBirch2014]

@robbiewilliams watched you live at WW HO yesterday (I’m a WW regional head) and as someone married to an incredible man who is also clean and sober, I think your openess and honesty are amazing and inspiring. @AydaWilliamsUK and I are v. lucky ladies ! #WorldMentalHealthDay #WW

[Lucy Birch @LucyBirch2014]

@AlisonHammond2 Im a regional manager for #WW and Im gutted I missed u at HO this morn! Watched u live and you are amazing!! My question is, what’s Hugh Jackman really like?! My husband looks quite like him and can get mistaken for him so if u need a fix, u can borrow him !!

[Lucy Birch @LucyBirch2014]

Interesting ...

[Piers Morgan @piersmorgan]

BREAKING: Best UK employment numbers since 1971... so BEFORE we joined the EU. I’m so confused, all the experts said if Britain voted Leave it would be an instant disaster for jobs? In fact, the complete opposite has happened.
https://t.co/DkpkEBB0pP

[Lucy Birch @LucyBirch2014]

@RealHughJackman if you ever want to disappear for a while, don’t worry I’ve got you covered, I’ve got a spare ! My husband just got mistaken for you in a New York restaurant #goodlookingboys #luckywife #notrealhughjackman

[Lucy Birch @LucyBirch2014]

@Superdry twice now I’ve ordered the same jacket online, paid for it and received my confirmation - only to get an email the day before delivery to say the order is cancelled and out of stock ! What’s going on ??! What a joke 😡 #dontbuysuperdry

[Lucy Birch @LucyBirch2014]

@Hermesparcels what time do you deliver to ? Was expecting a parcel today and the online tracker is still saying it’s due to be delivered today ?

[Lucy Birch @LucyBirch2014]

@LidlUK can you tell me if your Stourport store is open on Boxing Day please ?

[Lucy Birch @LucyBirch2014]

@AndreaBocelli we honoured my father at his funeral on Friday with your incredible, L’Ultimo Re. One of the most beautiful songs I’ve ever heard, thank you x #AndreaBocelli #lultimore #dad #willbemissed #thankyou #beautifulvoice #incrediblesong