Lucy Wood

[Lucy Wood @Lucyed27]

@IKEAUK Hi IKEA, any idea when you will have Pax wardrobe frames in stock again? Thanks

[Greatest Hits Radio Salisbury & Wiltshire News @GHR_Salisbury]

SALISBURY NEWS: Businesses are OPEN! Shop owners are asking for your support #SalisburyIsOpen

https://t.co/FFXo1ROTFy

[Lucy Wood @Lucyed27]

@AskNationwide I have just DM’d you. Doubt it will make any difference.

[Lucy Wood @Lucyed27]

@AskNationwide I’ve already spoken to your call centres about 5 times. They have referred it on to technical support and I am waiting to hear back. In the meantime I don’t have access to my money. Absolutely ridiculous.

[Lucy Wood @Lucyed27]

@Sarah7976 @AskNationwide Mine is still not working either. The call operators say everything is working and they don’t know why mine is not. Obviously I’m not the only one so there must still be a problem that you are not telling us about Nationwide.

[Lucy Wood @Lucyed27]

@AskNationwide Cards are still not working as you can see on here, yet you maintain nothing is wrong. I am changing banks first thing tomorrow. I wouldn’t have minded so much if you accepted there was a problem and kept customers properly informed.

[Lucy Wood @Lucyed27]

@AskNationwide It still doesn’t work. Extremely annoying. I have just spoken to your customer service phone line who say it should be working and other banks have had problems too. Funny that there are no tweets from customers except those that use Nationwide.

[Lucy Wood @Lucyed27]

@AskNationwide @samwallace84 Your services are not back to normal. Stop saying this when it is untrue. My card is still being declined and judging by other tweets, it’s not just me. Please stop lying to your customers.

[Lucy Wood @Lucyed27]

@AskNationwide Why are you still saying your services are working normally when they obviously aren’t judging by all the tweets you’re getting? Seriously considering changing banks after this. Terrible lack of communication and completely ignoring my tweets. #currentaccountswitch

[Lucy Wood @Lucyed27]

@AskNationwide My card is still being declined. This problem hasn’t been sorted and you haven’t replied to any of my tweets. #nationwidedown

[Lucy Wood @Lucyed27]

@BBCNews @AskNationwide Nationwide customers including myself are reporting being unable to use their cards to make purchases on one of the busiest shopping weekends of the year. Nationwide seem to be denying there is a problem despite many tweets.

[Lucy Wood @Lucyed27]

@AskNationwide over an hour since I tweeted and no reply. Seriously frustrating not being able to use my card. What is going on and what are you doing about it? #nationwidedown #visa #nationwide

[Lucy Wood @Lucyed27]

@AmyKeable @AskNationwide Yes seems to be. Although according to them it is a problem with @VisaUK

[Lucy Wood @Lucyed27]

@dankisch @AskNationwide Glad it’s not just me. Trying to make an important purchase and not able to. Please let us know what the problem is Nationwide.

[Lucy Wood @Lucyed27]

@AskNationwide unable to use my current account card to make an online purchase. According to your phone operators, Visa is down. Nothing about this on Visa website. Please can you update us.

[Christopher Bone @chrispbone]

It's the @Nigella_Lawson dance track we've all been waiting for.

[J.K. Rowling @jk_rowling]

Today's the day Albus Severus Potter boards the Hogwarts Express at King's Cross for the first time #19yearslater ⚡️

[Lucy Wood @Lucyed27]

@BTCare Yes updating him everyday telling him they will update tomorrow. Awful service and a danger for them as mobile signal is so bad.

[Lucy Wood @Lucyed27]

@BTCare Thank you. Unfortunately that is what they have been told everyday for the last few weeks.