Luk Lau

CTO @ Techni-Tool. Challenging the Goliath.

[Luk Lau @LukLau]

I have created a "Agile & product leadership" Twitter Community on Twitter. Please feel free to join. #agile #agilecoach #scrum #ProductMgmt
https://t.co/VDEBaaXwyC

[Luk Lau @LukLau]

@StellaChuuuuu This sucks...

[Luk Lau @LukLau]

@blizzardjesus This sucks...

[Luk Lau @LukLau]

@RealCaledonian I woke up and see the same problem. I wonder what happened...

[Luk Lau @LukLau]

Crazy storm this morning. Got stuck on the road #dallas #texas #storm

[Luk Lau @LukLau]

@Rufin What is the link? Love to check out

[Luk Lau @LukLau]

https://t.co/zFKbwxRwqH

[Luk Lau @LukLau]

@davegray inspires my thinking everyday. It's astounding how he consistently remains a step ahead of us.

Check out his:
https://t.co/D8WQBDLf69

[Luk Lau @LukLau]

@davegray lol. love it. :)

I hope our reality and future can just be encapsulated in a song. Maybe I should look for the answer in his album after this song... :)

[Luk Lau @LukLau]

@davegray Yes!!

[Luk Lau @LukLau]

@davegray We just need to understand it better

[Luk Lau @LukLau]

@davegray There is no "true" creative/inno. economy and supporting leaders/people in the back stage to "truely" maintain an inno. pipeline of work.

The flip side, "creative" people are "aliens" to ourselves and others. No one/education had taught us how to deal with it & it's process.

[Luk Lau @LukLau]

@davegray I appreciate your work is your work has provided a true insight how to understand and facilitate a "creative" process.

And that is the back rock on how to provide sustainable work to "consistent" creative people

I believe creative work can be an engineering process too.

[Luk Lau @LukLau]

@davegray Sustainable income requires sustainable pipeline of work and consistency of folks doing the work. And we most of the time lacks both .

[Billy Oppenheimer @bpoppenheimer]

In 1998, Citibank and The Travelers Insurance Company merged.

They hired legendary designer Paula Scher to create a new logo.

In their first meeting, on a napkin, Scher drew what became the iconic Citi logo.

As Scher got up to leave the room, someone from the Citi team asked,

How can it be that it’s done in a second?

“It’s done in a second and 34 years," Scher replied. “It’s done in a second [and] every experience and everything that’s in my head.”

Takeaway 1:

As Scher has become a master of her craft, she's experienced an interesting problem.

"A lot of clients like to buy process," she explains. "they think they're not getting their money's worth [if] you solve the problem too fast."

This is known as the "Labor Perception Bias."

It's an interesting phenomenon: we are generally impatient, yet, we are skeptical if, for instance, we're at a fancy restaurant and the food comes out only minutes after we ordered.

One of famous examples of the Labor Perception Bias is the parable of the engineer and the hammer:

A factory owner hired an engineer to fix a broken-down engine. The engineer inspected the engine for one minute, took out his hammer, hammered the engine once, and then started the engine with no problem.

The engineer charged the factory owner $5000. The factory owner was shocked, protested that the engineer had worked for only one minute, and asked for an itemized bill. The engineer sent the factory owner an itemized bill:

Hammering the engine: $5
Knowing where to hammer the engine: $4,995

Takeaway 2:

On my desk, there is a notecard that says, “All success is a lagging indicator.”

The line comes from one of my favorite Ryan Holiday articles. “When a day’s writing goes well,” he writes, “it’s a lagging indicator of hours and hours spent researching and thinking… Receiving a promotion is a lagging indicator of a lot of quality work. Delivering a keynote with confidence is a lagging indicator of a lot of preparation.”

Knowing where to hammer the engine is a lagging indicator of the years and years working with hammers and on engines.

And Paula Scher’s ability to create an iconic logo in a second is a lagging indicator of 34 years spent honing her craft.

- - -

“When you sit down to create something...what you create is a culmination of everything you’ve seen and done previous to that point.” — Tinker Hatfield

Follow @bpoppenheimer for more content like this!

[Luk Lau @LukLau]

@Ebuka__onoh I see. Thank you for sharing!

[Luk Lau @LukLau]

The special moves are so funny... Lol

[Luk Lau @LukLau]

@davidjbland That is just annoying!

[Product Hunt 😸 @ProductHunt]

More info about DragGAN here: https://t.co/SLH1RHbKZj