Luke Jamieson

Top 25 Global CX / EX Thought Leader and Larrikin #CX #EX #employeeexperience #employeeengagement #audacious #unconventional #custserv #CXQOTD #tedx #cctr

[Luke Jamieson @LukeCXEX]

I’m Free to Do What I Want, Any Old Time… Sort of. Increase #employeeengagement with mote freedom with boundaries.
https://t.co/tse1FCxcia via @LinkedIn

[Luke Jamieson @LukeCXEX]

695,000 miles. Four astronauts. Real-time telemetry on every system, every second.
Your contact centre? Last week's report.
New piece for ICMI on what Mission Control gets right that most contact centres still get wrong.
https://t.co/iJRNLJ5IOo

[Luke Jamieson @LukeCXEX]

@VicGovAu @newscomauHQ
A month of free trains in a school holiday month when many people don’t use them and in a month where there are no trains. Who are you kidding?

[Luke Jamieson @LukeCXEX]

Can we all agree that @TenNewsPlus is the worst substitute for @theprojecttv
How they ever thought it would outperform The Project is beyond me. Just watched an interview to support @waratahseed and not one link or QR code. It’s painful to watch.

[Luke Jamieson @LukeCXEX]

Need plans approved by the Hepburnshire council (like a cellar) ?#TheBlock = couple of days.
Anyone else wanting to build = 12 months + 🧐

[Luke Jamieson @LukeCXEX]

#LeaderLetLoose and this one is all about the X factor with @toddunger https://t.co/MY4YfI2wnJ

[Luke Jamieson @LukeCXEX]

What is that buzz?

Bzzzzzzz as I enter the Meriton foyer, hmm? Are they doing construction? No… maybe the Air Conditioning is on the fritz.
Bzzzzzzz Is it getting louder? As I head to the lift. I can still hear it. The rest of the story is here: https://t.co/w3G8xFmWyo

[Luke Jamieson @LukeCXEX]

@AmericanAir On it. Cheers team

[Luke Jamieson @LukeCXEX]

@zachlanebryan are you cracking a beer on the American Nights track at 2:37?

[Luke Jamieson @LukeCXEX]

@theprojecttv deep cut Waleed

https://t.co/LgSntpN6ZH

[Luke Jamieson @LukeCXEX]

@Mitch_Savage And no touch lines refs either by the looks. Forward passes don’t exist anymore.

[Thinkers360 @thinkers360]

Tech vs Touch: Finding the right balance between automation and human interaction https://t.co/qYD0bVlise via @LukeCXEX of @LukeCXEX on @Thinkers360 #CustomerExperience #FutureofWork #GenerativeAI

[Luke Jamieson @LukeCXEX]

Can you really future-proof CX? Probe CX says yes!
https://t.co/ONYec9yr8V

[Luke Jamieson @LukeCXEX]

@thinkers360 @simonkriss

[Thinkers360 @thinkers360]

CX Sessions https://t.co/844RSUEwE8 via @LukeCXEX of @LukeCXEX on @Thinkers360 #Culture #CustomerExperience #FutureofWork

[Luke Jamieson @LukeCXEX]

@k5tafea Knows how to blow a penalty. Can’t call a forward to save his life.

[Luke Jamieson @LukeCXEX]

@RexAirlines Help me Help you! I just want to fly with my favourite airline (that's you♥️). As a person passionate about #CX I want to help you navigate the challenge of your portal being down. Let's get your agents talking about what they CAN do, not what they can't.

[Luke Jamieson @LukeCXEX]

@SteveDiGioia Maddy I’m sorry to hear this, please know his impact stretched all the way over here in Australia.

[Luke Jamieson @LukeCXEX]

@zachlanebryan …Write a few lines on a sunny balcony

[Luke Jamieson @LukeCXEX]

2023 Review & 2024 Preview https://t.co/F86IrYfGSv via @LinkedIn