@DraytonManor can you DM me please, I need help with an annual pass booking and aren’t getting any response via email. There doesn’t appear to be a contact no. To call you on. I have been waiting nearly a week for a response
@virginmedia Absolute shambles of a company, never experienced worse customer service in my life! Anyone reading this DO NOT take out products with Virgin, they won’t let you cancel even after emailing you advising it’s ok to do so!!
@virginmedia I’ve spent over 3 hours on the phone to today, been transferred 7 times, spoke two 7 different members of staff, had the phone put down/cut out on me twice🤬 All I want to do is cancel my contract, which YOU have emailed me saying I can do…why is it so difficult?