Lydia Noakes

[Lydia Noakes @LydiaN171555]

@askesure #dontuseesure #esureareawful #esurehaveterriblecustomerservice #worstinsurancecompanyever

[Lydia Noakes @LydiaN171555]

@askesure I should not have to resort to this mode of communication to resolve this. Your lack of contact given the situation and the intent of my query is bordering on negligence.

[Lydia Noakes @LydiaN171555]

@askesure I am no longer surprised by your poor customer service but yet again I am appalled. After finally contacting me via email, I am now waiting for a response to my reply over a week later.

[Lydia Noakes @LydiaN171555]

@kasb71 @askesure 45mins + multiple times over the past week

[Lydia Noakes @LydiaN171555]

@askesure your customer service is appaling. Trying to contact you regarding a claim spending 8hrs on hold at various times to discuss liability and an email complaint being completely ignored. Would you like me to go on? #esure #carinsurance #dontuseesure

[Lydia Noakes @LydiaN171555]

@askesure Let's see if you respond @askesure So far I have zero faith in your ability to function as an insurance provider.

[Lydia Noakes @LydiaN171555]

@askesure of course your sales and renewals team pick up the phone immediately but even they can't help get me to someone in the right department. I've never experienced such bad service #esure #carinsurance #dontuseesure