Michael

[Michael @M1kal76]

You have now closed the missing baggage report . So apart from wait on hold only to be told I need to ring another number or be hung up on what do you suggest I do?

[Michael @M1kal76]

@British_Airways I’m still waiting for one of my bags following the baggage problems last Friday. BA’s system says the bag has been located and is awaiting delivery, but the courier says they have no record of it.

[Michael @M1kal76]

@British_Airways I was on hold with BA today and was happy to remain on the line while you checked this, but unfortunately the agent ended the call. There’s also an incorrect description of the bag on your system, which I’m concerned may be causing problems locating it.

[Michael @M1kal76]

@on_running @cobollifla @BenShelton On customer service is particularly useless. The AI seems to have more understanding of what is wrong than the ‘Happiness Team’ who have been telling me for over a week that my order is out for delivery today. They need to do better.

[Michael @M1kal76]

@roguebarbarian @RupertLowe10 Also strange attitude for fans of Rupert Lowe. I thought the working class deserved decent pay.

[Michael @M1kal76]

@roguebarbarian @RupertLowe10 Everyone at Waterloo speaks English. Station staff manage safety, accessibility, crowd control and incidents for tens of thousands of passengers a day.

And drivers “just press buttons”? They’re responsible for hundreds of lives on one of the busiest metros in the world.

[Michael @M1kal76]

@TfL @nevaghanagiveup It was the amazing CSA Ryan, he always goes out of his way to brighten peoples day.

[Michael @M1kal76]

@BBCTomEdwards @BTP If after the years of underfunding there are any BTP officers left to investigate.

[Michael @M1kal76]

@EalingCouncil @RupaHuq @KeepBritainTidy I have and phoned the department. Apparently because I didn’t report it on Saturday they can hide behind your systems and refuse to pick it up. Also they will take 2 days to respond.

[Michael @M1kal76]

🚨@EalingCouncil — You missed our refuse collection on Friday. We live in an apartment block with an uncovered bin area less than 2m from our bedroom. In this heat, we can’t open windows due to flies/smell.

My wife has stage 4 cancer. This is not OK.

@RupaHuq @KeepBritainTidy

[Michael @M1kal76]

Apparently this can wait until Friday

[Michael @M1kal76]

Contacting the missed collection department has been futile.

[Michael @M1kal76]

@UtilitaEnergy @_justjofficial You don’t have any agents on live chat or on the phone. You also don’t respond to DM’s. Are you going bust?

[Michael @M1kal76]

@UtilitaEnergy Maybe you should employ some customer service assistants. I’ve been trying to communicate with an actual person for over an hour now regarding my father in law who has Alzheimer’s. Being ignored both over the phone and on live chat. Very annoying

[Michael @M1kal76]

@MailOnline The Daily Mail and its owners should show how patriotic they are by paying UK taxes.

[Michael @M1kal76]

@FM24Mobile Worst meal break ever. 2030 Champions League semi final down to 10 men for nearly all of extra time.

[Michael @M1kal76]

@GBNewsSpin @MarkVipond Reproducing them which includes putting them on the internet is potentially a breach of Crown Copyright, Data Protection Act 2018 and Human Rights act 1998 ( if done without permission). Just saying xoxo

[Michael @M1kal76]

@NeilGarratt This is more about the Aslef leadership saving face. The 5% ‘final offer’ was made to all the unions at pay talks. Aslef advised members to accept. The RMT announced strike action. Aslef was happy with 5%. RMT wanted a minimum uplift in pay for the lowest paid grades on LU.

[Michael @M1kal76]

@Carra23 @VirgilvDijk @Alissonbecker @MoSalah Rio’s insights when called on by the commentary team were nuanced, compelling and fascinating. He has an astounding ability to state the obvious.

[Michael @M1kal76]

@johnlewishelp Congratulations! Your customer service this morning was outrageous. Christine in the Philippines was amazingly ignorant. My wife who has ASD was left in tears of frustration at the ignorance shown towards her. Is this how you train your call handlers to behave?