for anyone interested, I have a full paper trail: emails, contradictory statements, DSAR responses, and a formal "final response" closing the complaint. Five months end-to-end. Happy to share details.
Journalists: if you’re looking at corporate accountability & customer rights, I have a documented 5-month dispute with @JohnLewisRetail involving contradictory information, DSAR issues, and a forced “final response.” Happy to share details. #ConsumerRights#ICOnews
Journalists: if you’re looking at corporate accountability & customer rights, I have a documented 5-month dispute with @JohnLewisRetail involving contradictory information, DSAR issues, and a forced “final response.” Happy to share details. #ConsumerRights#ICOnews
@vintedUK@vinted can someone please help! Sent a £300 bag and your app isn’t updating to show it’s been sent! You’ll cancel the transaction soon and I’ll lose the money! help
@JohnLewisRetail are still refusing my refund even though they’ve admitted my returned parcel arrived intact and unopened—exactly as they sent it. How is this legal?
@JohnLewisRetail are still refusing my refund even though they’ve admitted my returned parcel arrived intact and unopened—exactly as they sent it. How is this legal?
@JohnLewisRetail are still refusing my refund even though they’ve admitted my returned parcel arrived intact and unopened—exactly as they sent it. How is this legal?
@JohnLewisRetail are still refusing my refund even though they’ve admitted my returned parcel arrived intact and unopened—exactly as they sent it. How is this legal?
@JohnLewisRetail are still refusing my refund even though they’ve admitted my returned parcel arrived intact and unopened—exactly as they sent it. How is this legal?
@JohnLewisRetail are still refusing my refund even though they’ve admitted my returned parcel arrived intact and unopened—exactly as they sent it. How is this legal? @MartinSLewis
@NeomOrganics is there anything you can do to help? I ordered one of your diffusers from John Lewis and they’re now refusing to send me a replacement or refund me 😢
@JohnLewisRetail@johnlewishelp Imagine purchasing a £111 electrical item and then being sent a cheap knock off one worth £20! Absolute thieves working for them and refusing to refund me.
@MartinSLewis can you please help! @JohnLewisRetail are covering up fraud, I’m at the end of my tether with this and it’s been going on for over 60 and my issue hasn’t been resolved
@MartinSLewis fraud within @JohnLewisRetail - sent me wrong item worth £20 for £111 order and now refusing to refund. Anything I can do? Reported to action fraud but need help