@ExpediaGroup@xamat Booked a property for my upcoming trip to Sri Lanka via @Expedia and due to heavy flood situation at the property district (nuwara) we requested cancellation and full refund. Quite surprisingly Expedia has not helped us in cancellation as it appears they do not have any say here.
@shrutijohri14@ishowspeedsui@Expedia@Expedia Shame on the team for such a poor and standard response. I believe the case has merit and deserves a justifiable resolution rather than a standard response.
@Araliya_Hills Moreover, I do not want to jeopardise my whole trip.
Such incidents are bad for a service industry which works on reviews and word of mouth.
@Araliya_Hills Terrible experience in booking the resort. I have booked this property for my upcoming trip to Sri lanka. However due to intense rainfall and drastic flood in Sri Lanka which has even consumed life of few, I requested for cancellation but to our surprise,
we are not receiving the support from the Hotel which has even claimed that roads are working fine and its all normal. How can it be normal when the destruction is all over the news.
I being the foreigner have no mean to validate the claims made by Hotel.
@Expedia@Expedia really pathetic service. I have made booking through your platform-73483517891447. The place that I am travelling is marked under flood zone with several people dead and missing. I have asked for cancellation but you r not able to coordinate with hotel for cancelation
@Expedia@Expedia really pathetic service. I have made booking through your platform-73483517891447. The place that I am travelling is marked under flood zone with several people dead and missing. I have asked for cancellation and have received unsatisfactory response.
@shrutijohri14@ExpediaHelp@Expedia@Expedia what’s the point of booking from you if you can help customer in such dire situation. Problem is really genuine. Instances like these make it difficult for customer to put their faith on such companies.
@ConnectBb very pathetic service from Connect. I am facing connection disruption since past 4 days in Zirakpur and no prompt response from the team.
As a service provider, their service are below par with Airtel and Jio as consumer continue to face frequent disruptions
Unprofessional service by @TPCGlobeCares.
I had booked a courier from Bangalore to Chandigarh via @TPCGlobeCares via ID HLN792492.
I am yet to receive the package after 8 days of booking. As per their delivery sheet uploaded; Courier has been delivered and received by someone.
They have even uploaded the delivery sheet to add authenticity. Not sure if this is an erroneous delivery or a systematic theft of customer valuables.
Adding more to customer misery, no one is available on the number given at their website.
@makemytrip This appears to be a clear case of customer fraud & harassment. There are many red flags such as:
1.)Not sharing the insurance policy at time of ticket booking.
2.)Misrepresentation of ticket features at the time of booking.
3.)huge fare difference in the quotes.
@makemytrip, entire day spent on calling 6-7 customer care. Still issue is not resolved and no call back received from supervisor. Height of irresponsibility and pathetic post sales support to customer. It is height of your unfair practice means
@makemytrip This appears to be a clear case of customer fraud & harassment. There are many red flags such as:
1.)Not sharing the insurance policy at time of ticket booking.
2.)Misrepresentation of ticket features at the time of booking.
3.)huge fare difference in the quotes.